About Gainsight
Gainsight is a human-first company
Winning in business the durable way: human-first.
Leading the industry with award-winning software is rewarding. But the best moments—the ones we tell our moms about—happen when we’re together with our customers, colleagues, and partners. Our mission is to prove that you can win in business by being Human-First. For us, that means cultivating innovative ideas, nourishing a deep connection to our communities, introducing industry-defining products, and never saying no to a moment of childlike joy.
1200+
Global employees
1M
Karaoke songs sung
20K
Growing customers
The values that guide us
You can always pick a Gainster out in a crowd. And no, not just because they’re the first one to the karaoke mic. Because we always act in alignment with our values.
Pulse
A place for industry leaders
We understand the power of community—be it for innovative ideas or good ol’ camaraderie. That’s why we created Pulse, the world’s largest conference for Customer Success, Product, and Community professionals.
Get to know Gainsight
Gainsight helps companies of all sizes build durable growth.
Staircase AI
Real-time, Al-powered customer engagement insights across all conversations.
Customer Success
Drive retention and expansion with the industry’s leading Customer Success platform.
Product Experience
Improve user adoption with in-app engagements and meaningful product analytics.
Customer Communities
Give your customers a single hub for anytime, anywhere self-service.
Skilljar
Scale onboarding, boost adoption, and monetize customer education.