Resources for Customer Success Teams
Gainsight’s home for best practices, guides, events, and more to help customer success teams learn, evolve, and improve.
Events & Webinars
Upcoming and On-demand webinars and events from Gainsight.
Unleash The Potential Of Through-Partner Customer Success
Transforming CS into a Lead Gen Powerhouse, While Maintaining a Trusted Advisor Status
How to Prevent Your Customer Success Team from Getting the Axe
Scaling into the Enterprise: Tool Consolidation and Digital CS for All
Gainsight Unwrapped Live Demo Series
Your 2024 CS Starter Kit
The State of Customer Success in 2024: Tips, Trends, and Predictions
Women in CS Power-Up Masterclasses Series
From the Gainsight Blog
The latest content from our blog to learn best practices and better harness the power of customer success.
eBooks, Whitepapers & Guides
Download the newest eBooks, whitepapers and guides to level up your customer success organization.
Gainsight CS Case Studies
Learn how our customers have used Gainsight CS to deliver the outcomes their customers desire.
Dropbox Hits Go-Live Date and Achieves 90% Adoption of Gainsight Within 2 Months of Deployment
Founded in 2007, Dropbox is building the world’s first smart workspace. Dropbox’s Customer Success team began the implementation of Gainsight in spring of 2020 with the goal of evolving its customer health score.Read More
Singular Reduces Customer Churn and Surfaces New Revenue Opportunities Using Gainsight
Since its founding in 2014, Singular has focused on helping marketers unify their data, optimize for growth, and get timely, intelligent insights to guide data-driven decision making.Read More
Anaplan Uses Gainsight to Evolve to a True SaaS Customer Success Model for Connected Planning
Where are you in your customer success journey? In the early days of most companies, there's a major focus on risk management, churn reduction, and basic health scoring. But as you mature, you have the opportunity to redefine your customer success vision and scale that renewed focus on the client across functions and in exciting new ways. That's the phase that Anaplan found itself in as it looked for a purpose-built, end-to-end customer success solution.Read More
Lack of Visibility
Inability to Scale
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Pricing & Packaging
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