Your job should never be a barrier to your happiness—it should be an avenue to achieve it. At Gainsight, we’re passionate about achieving our goals—at the office and everywhere—and we work every day to create an environment that nurtures our best selves. It’s a workplace built on a foundation of five core values:
We aim to strengthen the Gainsight brand, aid in the growth of our company, and lead the Customer Success movement with informative and inspiring thought leadership.
You’ll come into the office each day with one goal—building the Gainsight brand and delivering pipeline to fuel future growth. Expect to flex your creative muscles, work on a wide variety of projects, and collaborate closely with your teammates.
We strive to help businesses grow and thrive with Gainsight. We believe in growing our customer base while growing ourselves. We provide team members with the resources and opportunities they need to be successful and lead others to success.
As a representative for Gainsight, you’re not just cold calling; you’re creating relationships with people who want to make a difference in their company. Be prepared to celebrate your successes and those of your coworkers with applause and the occasional champagne toast.
We approach each day with a desire to deliver excellence. We infuse Gainsight’s values into everything we do by approaching every situation with a problem-solver’s attitude and a Childlike Joy. By operating with efficiency and motivation, we set Gainsight, our customers, and our company up for success.
Your keen eye for detail and organizational skills will be integral to your role as you collaborate on a variety of projects. Don’t be surprised if you have to pivot quickly and work cross-functionally with other departments, because as Gainsight grows, so will you.
Channel your diverse skills and innovation to create a bleeding-edge product that delivers to customers on all accounts. Create something you’re proud of—efficiency is nothing without accuracy.
You come to work ready to create exceptional user experiences, whether that means squashing bugs, writing code, or coming up with the next big idea. You’ll work closely with a hands-on, international team of engineering superstars who share your dedication for keeping Gainsight on the cutting-edge.
We must know the product and the customer inside and out. To gain these insights, we must constantly share and receive information from other departments, because one perspective is simply not enough. Only then can we apply our skills to provide them with a superior product and user experience.
You approach each day with a passion for delighting Gainsight users. Whether you’re executing a new feature or brainstorming ideas for the product roadmap, you understand the product vision and are deeply in tune with what customers need—even if they don’t know it themselves.
We bring to light the amazing work that happens behind the scenes to make Gainsight the powerhouse it is. Our efforts increase the confidence of our users by helping them realize new outcomes and find continuous value in our product.
You play an important role in how Gainsight is perceived by our present and future customers. Whether you’re creating 1:many communications or strategizing a new product feature release, you wake up every day excited to share all the exciting, non-stop progress of Gainsight.
We are constantly innovating new ways to better manage client success. As proud users of Gainsight, we know what customers are experiencing and guide them towards positive outcomes through tight relationships, superior service, and interdepartmental collaboration.
As a natural communicator, you’ll interface with clients and fellow Gainsters to deliver Success for All. When you’re not managing customer outcomes within Gainsight, you’ll be sharing your experiences, learning from others, devising new approaches and much more.
Everyday we aim to create a comfortable work environment for all Gainsight employees, no matter where they are located. We are reliable and ensure that our doors and ears are always open to welcome the ways that we can improve the quality of life for our fellow Gainsters.
With offices located around the world, your role as an Employee Success team member will mean keeping offices connected and comfortable. Your passion for people paired with your organizational skills makes you the reason Gainsters start their weekdays with a smile.