Life is short. Love your job.

Oh yeah. That’s Vanilla Ice right there. But working at Gainsight is more than selfies with celebrities. It’s the best job you’ll ever have.

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Core Values

Core Values

Your job should never be a barrier to your happiness—it should be an avenue to achieve it. At Gainsight, we’re passionate about achieving our goals—at the office and everywhere—and we work every day to create an environment that nurtures our best selves. It’s a workplace built on a foundation of five core values:

  • The Golden Rule (An oldie, but a goodie!)
  • Success For All (Customers, Employees, and Shareholders)
  • Childlike Joy (Hope you like ping pong and karaoke)
  • Shoshin (A Japanese word meaning “The Beginner’s Mind”)
  • Stay Thirsty, My Friends (Shamelessly lifted from the commercial!)
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  • San Francisco, California
    You’ll leave your heart in the office

    • Medical, dental, and vision coverage
    • Unlimited paid time off
    • Relaxed, collaborative work environment
    • Paid maternity and paternity leave
    • Referral program with big cash bonuses
    • Spontaneous karaoke performances and mini-golf championships
    SF Opportunities
  • Redwood City, California
    A waterfront paradise

    • Medical, dental, and vision coverage
    • Unlimited paid time off
    • Relaxed, collaborative work environment
    • Paid maternity and paternity leave
    • Referral program with big cash bonuses
    • Spontaneous karaoke performances and a literal snackwall
    RWC Opportunities
  • Phoenix, Arizona
    The hottest office of them all

    • Medical, dental, and vision coverage
    • Unlimited paid time off
    • Relaxed, collaborative work environment
    • Paid maternity and paternity leave
    • Referral program with big cash bonuses
    • Luscious plants, downtown views, and cold brew on tap
    PHX Opportunities
  • St. Louis, Missouri
    The gateway to your dreams

    • Medical, dental, and vision coverage
    • Unlimited paid time off
    • Relaxed, collaborative work environment
    • Paid maternity and paternity leave
    • Referral program with big cash bonuses
    • Ping pong, pop-a-shot, pool table, and plenty of puppies
    STL Opportunities
  • Hyderabad, India
    Make your career dreams reality

    • Medical, dental, and vision coverage
    • Unlimited paid time off
    • Relaxed, collaborative work environment
    • Paid maternity and paternity leave
    • Referral program with big cash bonuses
    • A fun, caring environment that drives efficiency through collaboration
    HYD Opportunities
  • Bengaluru, India
    Your best job starts here

    • Medical, dental, and vision coverage
    • Unlimited paid time off
    • Relaxed, collaborative work environment
    • Paid maternity and paternity leave
    • Referral program with big cash bonuses
    • A fun, caring environment that drives efficiency through collaboration
    BLR Opportunities
  • London, United Kingdom
    Take a chance near Chancery Lane

    • Medical, dental, and vision coverage
    • Unlimited paid time off
    • Relaxed, collaborative work environment
    • Paid maternity and paternity leave
    • Referral program with big cash bonuses
    • A stone’s throw from the scrumptious Leather Lane market
    LDN Opportunities

Department Spotlight

  • Our marketing team punches way above its weight. People think our team is twice the size it is. We have world-class communications, massive events all around the globe, and a pipeline engine that fuels revenue growth at scale.
    Anthony Kennada, Chief Marketing Officer
    Marketing Logo
    • Department Philosophy

      We aim to strengthen the Gainsight brand, aid in the growth of our company, and lead the Customer Success movement with informative and inspiring thought leadership.

    • A Day In The Life Of: Marketing

      You’ll come into the office each day with one goal—building the Gainsight brand and delivering pipeline to fuel future growth. Expect to flex your creative muscles, work on a wide variety of projects, and collaborate closely with your teammates.

  • Customer Success starts with the sales process. That’s why our sales team is vital to the growth and sustainability of Gainsight. We encourage every member of our team to think outside the box—get hands-on and nurture relationships with prospects that result in lasting customers.
    Jason Stewart, Chief Revenue Officer
    Sales Logo
    • Department Philosophy

      We strive to help businesses grow and thrive with Gainsight. We believe in growing our customer base while growing ourselves. We provide team members with the resources and opportunities they need to be successful and lead others to success.

    • A Day In The Life Of: Sales

      As a representative for Gainsight, you’re not just cold calling; you’re creating relationships with people who want to make a difference in their company. Be prepared to celebrate your successes and those of your coworkers with applause and the occasional champagne toast.

  • Our Finance team is a force to be reckoned with—every member brings something to the table to contribute to our overall success. Gainsight is growing rapidly and as a supporting pillar, we are in a unique position to innovate with it, creating our own opportunities in the process.
    Igor Beckerman, Chief Financial Officer
    Finance Logo
    • Department Philosophy

      We approach each day with a desire to deliver excellence. We infuse Gainsight’s values into everything we do by approaching every situation with a problem-solver’s attitude and a Childlike Joy. By operating with efficiency and motivation, we set Gainsight, our customers, and our company up for success.

    • A Day In The Life Of: Finance

      Your keen eye for detail and organizational skills will be integral to your role as you collaborate on a variety of projects. Don’t be surprised if you have to pivot quickly and work cross-functionally with other departments, because as Gainsight grows, so will you.

  • Don’t expect to be stuck in a silo. At Gainsight, we’re spread out around the world so we actively collaborate with each other, as well as other departments, to deliver a product customers truly want.
    Sreedar Peddineni, Chief Technology Officer
    Engineering Logo
    • Department Philosophy

      Channel your diverse skills and innovation to create a bleeding-edge product that delivers to customers on all accounts. Create something you’re proud of—efficiency is nothing without accuracy.

    • A Day In The Life Of: Engineering

      You come to work ready to create exceptional user experiences, whether that means squashing bugs, writing code, or coming up with the next big idea. You’ll work closely with a hands-on, international team of engineering superstars who share your dedication for keeping Gainsight on the cutting-edge.

  • When we say Gainsight customers drive our product, we mean it, and as members of the Product team, we internalize that. Our team possesses a passion for customers, strong technical abilities, and a good sense of humor that makes working at Gainsight a joy.
    Karl Rumelhart, Chief Product Officer
    Product Logo
    • Department Philosophy

      We must know the product and the customer inside and out. To gain these insights, we must constantly share and receive information from other departments, because one perspective is simply not enough. Only then can we apply our skills to provide them with a superior product and user experience.

    • A Day In The Life Of: Product

      You approach each day with a passion for delighting Gainsight users. Whether you’re executing a new feature or brainstorming ideas for the product roadmap, you understand the product vision and are deeply in tune with what customers need—even if they don’t know it themselves.

  • Gainsight is growing at breakneck speed and we enjoy delivering every new feature to our users. Increasing the use cases for Gainsight means increasing the chances that a customer will stay and more will join, so we work hard to make sure everyone benefits.
    Mike Berger, Vice President of Product Marketing
    Product Marketing Logo
    • Department Philosophy

      We bring to light the amazing work that happens behind the scenes to make Gainsight the powerhouse it is. Our efforts increase the confidence of our users by helping them realize new outcomes and find continuous value in our product.

    • A Day In The Life Of: Product Marketing

      You play an important role in how Gainsight is perceived by our present and future customers. Whether you’re creating 1:many communications or strategizing a new product feature release, you wake up every day excited to share all the exciting, non-stop progress of Gainsight.

  • Working with Clients is exciting, especially with Gainsight in the spotlight as ‘the Customer Success company.’ We practice what we preach and it shows in our stellar outcomes track record.
    Allison Pickens, Chief Customer Officer
    Client Outcomes Logo
    • Department Philosophy

      We are constantly innovating new ways to better manage client success. As proud users of Gainsight, we know what customers are experiencing and guide them towards positive outcomes through tight relationships, superior service, and interdepartmental collaboration.

    • A Day In The Life Of: Client Outcomes

      As a natural communicator, you’ll interface with clients and fellow Gainsters to deliver Success for All. When you’re not managing customer outcomes within Gainsight, you’ll be sharing your experiences, learning from others, devising new approaches and much more.

  • ‘Success for All’ is more than a core Gainsight value. It’s the mantra that guides us and I’m proud to to be associated with a team that is so passionate about helping our fellow Gainsters become stronger and more successful. We’re a creative, fun-loving group that ensures Customer Success by focusing on teammate success.
    Carol Mahoney, Chief People Officer
    Teammate Success Logo
    • Department Philosophy

      Everyday we aim to inspire Gainsight employees to do their best, and have the best experience at work. We listen, we serve, we bring value to our employees and customers. Our ears are always open to welcome the ways that we can improve the quality of life for our fellow Gainsters.

    • A Day In The Life Of: Teammate Success

      With offices located around the world, your role as a Teammate Success team member will mean keeping offices connected and comfortable. Your passion for people paired with your organizational skills makes you the reason Gainsters start their weekdays with a smile.

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