News, Awards,
and More.
Read the latest on Gainsight in the news, across the industry, and beyond.
Here at Gainsight, we’re all about delivering Success for All. Check out all the newsworthy ways we’re doing that for our company and our customers below.
Gainsight is making the headlines in customer success, product experience, and community. Check out our featured appearances in the news below.
We’re both proud and humbled by the recognition Gainsight has received over the years. Check out our accolades below.
Taps Salesforce Trailblazer Community pioneer Erica Kuhl as Executive Vice President and General Manager to connect Community, Learning, and Product Experiences through AI-driven innovation San…
With ISO/IEC 42001 for AI Management Systems and ISO 27001, Gainsight strengthens its commitment to secure, responsible AI solutions San Francisco, CA, — April 25,…
Acquisition Paves the Way for Agentic Education, Delivering Personalized Learning at Scale San Francisco, CA, — April 2, 2025 — Gainsight, a world-leading Customer Success…
Gainsight’s AI-Powered Customer Success Platform Empowers SAP Customers to Deepen Engagement and Drive Retention San Francisco, CA, — March 7, 2024 — Gainsight, announced today…
Gainsight Joins Slack’s Agents & Assistants Marketplace as a Launch Partner San Francisco, CA, — February 20, 2025 — Gainsight, the world’s leading Customer Success…
CS Index Report from Gainsight and Benchmarkit Explores Expansion of CS Beyond B2B Tech, with AI and Digital Tools Playing Key Roles San Francisco, CA,…
Alka Tandan, CFO of Gainsight, sits down with Nasdaq's Kristina Ayanian to discuss the pivotal role of Customer Success.
Appoints New CMO to Champion Launch of an AI-Driven Customer OS SAN FRANCISCO, CA, DECEMBER 16, 2024—Gainsight, the world’s leading Customer Success platform, today announced…
Alka Tandan, CFO of Gainsight, shares how Customer Success drives financial impact for businesses on NYSE Floor Talk with Judy Shaw.
Gainsight ranked highest on its Ability to Execute axis and furthest for its Completeness of Vision axis in the inaugural Magic Quadrant for Customer Success…
Gainsight integrates its AI-Powered customer success platform to SAP Sales Cloud; Companies to launch joint programs worldwide San Francisco, Calif, — September 24, 2024 —…
SAN FRANCISCO, CA, SEPTEMBER 18, 2024—Gainsight, the world’s leading Customer Success platform, today announced two strategic leadership appointments that mark the next phase of the…
Acquisition provides AI-generated insights from customer interactions across every channel, delivering instant value for revenue and post-sales leaders SAN FRANCISCO, CA, AUGUST 8, 2024—Gainsight, the…
Gainsight Unveils Copilot at Pulse 2024; Former Salesforce Executive Joins to Accelerate AI Momentum ST. LOUIS, MO, MAY 15, 2024—Gainsight, the world’s leading Customer Success…
New Digital Strategies Are Helping Companies Improve Customer Experience, Product Adoption, and Customer Retention San Francisco, California (October 18th, 2023) – Gainsight, the world’s leading…
New Out-of-the-Box, Bi-directional Sync Improves Data Hygiene and Empowers Go-to-Market Collaboration SAN FRANCISCO, CA, OCTOBER 4, 2023 – Gainsight, today announced a new out-of-the-box, bi-directional…
Gainsight Essentials, New Generative AI Capabilities, and Northpass Acquisition Drive Growth SAN FRANCISCO, CA, SEPTEMBER 7, 2023 – Gainsight, the world’s leading Customer Success platform,…
企業の間でSaaS（サース）の利用を絞り込む動きが広がっている。サブスクリプション（定額課金）事業者向けの顧客データ分析を手がける米ゲインサイトのニック・メータ最高経営責任者（CEO）は人工知能（AI）で契約者の感情を理解し、継続的なサービス改善に反映する取り組みが欠かせないと話す。
Every company has some type of motion around the customer journey, according to Maksim Ovsyannikov, EVP of Product and Design at Gainsight. The question is,…
Latest Acquisition Expands Gainsight’s Product Portfolio and Cements Its Position As the Leader in Digital Customer Success SAN FRANCISCO, CA, July 11, 2023 – Gainsight,…
At its Pulse 2023 conference last week, Gainsight introduced a new product designed to digitally automate customer success workflows, plus a new enterprise-wide license option…
San Francisco, California (May 19th, 2023): Gainsight announced the winners of its 2023 GameChanger awards on the keynote stage at Pulse, the company’s annual industry…
Highlights in this release: New Digital Hub product line from Gainsight supports self-service customer success A new digital package that makes it easy for companies…
An extension of Gainsight’s existing Horizon AI, the new capabilities accelerate the efficiency and effectiveness of Digital Customer Success strategies San Francisco, California (May 17,…
Former CPO Carol Mahoney to lead Gainsight’s Human-First Institute SAN FRANCISCO, CA, May 2nd, 2023 – Gainsight, the world’s leading customer success platform, announces the…
These leaders want to encourage the next generation of women in finance.
Today, financial leadership is transforming once again. Amid an economic slowdown and renewed emphasis on profitability, it’s become apparent that companies need not just strategic…
In the digital economy, businesses are finding new paths to success. That means the metrics used to measure and steer performance need to change too…
The awards for Best Relationship, Best Value for Price, and Best Feature Set in the Product Analytics category were based entirely on feedback from Gainsight…
It's a moment that Gainsight has been working toward for years. In 2017, the company set an internal goal to become the top company on…
The new bi-directional integration provides a feedback loop between customer success and product teams, making it easier to collaborate and improve customer experience. San Francisco,…
At Evolve, its quarterly product event, Gainsight unveiled platform enhancements that help companies streamline work and digitally scale customer engagement San Francisco, California (January 18,…
Glassdoor released its annual ranking of the best employers to work for in the U.S., and several major tech companies fell out of the top…
The site on Monday released its top 100 list of “Best Places to Work in 2023” and nearly one-third of the employers were headquartered in…
Glassdoor, a website where current and former employees review their companies, created a list of the top companies, according to those reviews. The winners, in…
Glassdoor's annual list, which is based on employee reviews saw several large Silicon Valley companies drop in the rankings, while others climbed a few spots.