Turn learning into retention & revenue

Make training accessible, engaging, and valuable—whether for customers, employees, or partners.

A sleek digital learning platform interface, "BigFin Academy," offers courses like "Foundation 101" and the "Marketing Learning Path." Skilljar powers the seamless integration below vibrant images of a speaker and another individual in glasses and a cap against a green backdrop.

Learning that clicks

Make learning an experience—not an obligation.

  • Launch a branded academy that feels like a natural extension of your product (SSO login, custom themes, and all).
  • Give customers training that fits their needs—on-demand courses, live instructor-led sessions, and in the moment learning.
  • Turn learners into experts with certifications that boost confidence, build community, and drive deeper product engagement.
A smiling person in glasses works on a laptop. The screen shows a registration confirmation for a live training event titled "Getting Started with The Academy." A button reads "Launch Gainsight Event." Below, a message confirms the seat is saved, powered by Skilljar.

Since implementing Skilljar, we’ve been able to realize a more scalable model of training. Skilljar helped us reach exponentially more customers, ultimately impacting overall revenue retention.

Ashley Matukewicz
Associate Manager, Learning & Development, Paycor

Paycor logo

Training that pays for itself

Make education a profit center.

  • Sell training just like your product—monetize courses with subscriptions, credits, or à la carte purchases.
  • Choose a pricing model that works for your business from credits to subscriptions.
  • Syndicate content into the LMS systems your customers already use, removing barriers to access.
A webpage showcasing the "Get Certified as an Academy’s Project Manager" course offers enrollment at $100 per month via Stripe or PayPal. Sections detail the learning path and overview, seamlessly integrating platforms like Skilljar for enriched educational experiences.

Education that fuels success

Use training insights to enhance learning, support, and business outcomes.

  • Pull training data directly into Gainsight health scores, trigger alerts for incomplete courses, and track completion status by account to stay ahead of churn.
  • Tie education to revenue with dashboards that connect course activity to retention, product adoption, and expansion—all inside Salesforce.
  • Integrate with 80+ other tools to embed training insights across your entire tech stack.
A dashboard interface displays a company scorecard with an enterprise health score of 82, powered by Gainsight, mission objectives, and score details. A pop-up shows a Skilljar learning path completion status with progress bar, activity log, and update options.

Build, publish, and measure learning from your AI tools

The Skilljar MCP connects your customer academy to any MCP-enabled LLM, so you can build courses from existing content, publish to your academy, and check learner progress—all without opening the admin dashboard.

A digital interface showing a toggle switch for "Skilljar," a chat conversation generating a course outline, source links, and icons representing search, integration features, and Gainsight connectivity.

Education and Community, unified

Bring learning and peer connection into one place—so your users spend less time navigating and more time moving forward.

  • With one destination, your users move between courses and discussions without switching tools or losing context.
  • Surface training content directly inside your Community, alongside the discussions and peers that make it stick.
  • One search pulls answers from your Academy and Community—so your users stop wondering where to look.
A dashboard for EmailMonkey greets a user with “Hey Emily, Welcome Back!” It features a search bar, six category icons, topic and course stats powered by Skilljar, and four highlighted course cards. The theme is light blue and white.

Integrating Skilljar with Gainsight Customer Communities has transformed how Cognite’s customers learn about our platform and engage with our team. Instead of a disconnected training portal, we now surface targeted Skilljar courses, certifications, and onboarding paths directly in the community, so customers discover the right content in the flow of asking questions, exploring product best practices, and connecting with peers.

Since launch, we’ve seen higher course enrollments, stronger community engagement, and more self-service case deflection.

Anita Hæhre
Head of Community

Integrate Skilljar with Gainsight Customer Communities

Unlock customer loyalty with every lesson

Ditch boring courses

Deliver training and onboarding you’re proud to offer and your customers are eager to take.

Say goodbye to repetitive tasks

Say goodbye to repetitive tasks: Automate and integrate your learning program to scale as you grow.

Go beyond enrollment

Measure training’s impact on retention, product usage, and revenue.

Make education a profit driver

Capture training revenue with subscriptions, training credits, and more.

Dashboard powered by Skilljar reveals analytics: active students, course enrollments, completions, and average session time with percentage changes. An overlay shows a pie chart comparing course completion rates—76% for a program versus 60% benchmark. Line graph trends are displayed below.

See what Skilljar by Gainsight can do for you!