Less Churn, More Expansion, Happier Customers.
Best-in-class companies share their stories, strategies, and experience with Gainsight.
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AutoRek Rapidly Transforms Their Customer Success Engagement Model
Gainsight Essentials provided AutoRek with efficiency-driving tools like Dashboards, CTAs, Playbooks, and Scorecards to achieve time savings and improve collaboration.
Studytube Saves Time and Money With Increased Customer Visibility Through Gainsight Essentials
Studytube was looking for a more robust CS solution. After using Planhat for four years, the team realized it needed a tool that could provide…
SupportLogic Turns its Insights Into Action with Gainsight Essentials
Before Gainsight, SupportLogic had various tools and sheets to keep track of its customers. The goal was to consolidate all of its data into one…
Glean Seamlessly Transitions From Spreadsheet to CS Solution with Gainsight
Prior to having Gainsight, Glean’s CS Team tried managing everything through one master excel sheet. Lauren Kennedy, Head of CS at Glean made sure to…
Olive Finds Process and Structure with Gainsight Essentials
Casey Baldin was a one-woman team at Olive. With the guidance of Gainsight, she was able to create processes and structures with the help of…
6sense Adds Visibility and Consistency to Its Customer Experience with Gainsight Essentials
When 6sense outgrew its old CS solution, they turned to Gainsight for a more robust offering. Gainsight Essentials provided the blueprint for 6sense to maximize…