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Customer Story

Learnship Leverages Gainsight CS and PX to Create a Digital Customer Success Strategy, Fueling Adoption at Scale Among Their Huge User Base

Learnship used Gainsight CS and Gainsight PX to implement a Digital Customer Success strategy that aligned the organization around a single source of truth, efficiently orchestrating digital touchpoints with the user base and delivering sticky value.

Industry Education
Region North America
Products
Customer Success
Product Experience
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Everyone is trying to do more with less, but we don’t want to sacrifice quality. Not only does Gainsight allow us to scale, it enables us to operate at a level of consistency that really makes a difference in terms of the overall customer experience.

Angela Felicissimo
Director of Customer Excellence at Learnship