Human Resources
Small Business
North America
Customer Success,

Sana Benefits Increases Its Book of Business without Sacrificing Customer Experience

Sana Benefits was looking for a CS solution that would help them automate tasks, add visibility, and make sure its data was secure. Gainsight Essentials ticked all of its boxes and more.


75%

Decrease in renewal admin time

We’ve only been limited by our imagination with Gainsight, so I’m excited about the functionality we’re going to unlock.

Grant Reeves
VP of Customer Operations at Sana Benefits
Staircase AI

Staircase AI

Real-time, Al-powered customer engagement insights across all conversations.

Customer Success

Customer Success

Drive retention and expansion with the industry’s leading Customer Success platform.

Product Experience

Product Experience

Improve user adoption with in-app engagements and meaningful product analytics.

Customer Communities

Customer Communities

Give your customers a single hub for anytime, anywhere self-service.

Customer Education

Customer Education

Digitize customer onboarding and training with on-demand education.