Customer Story

LinkedIn Builds a More Scalable Approach to Customer Education

Growth brought new complexity to how LinkedIn supports and educates customers. By bringing together Skilljar, Customer Success, and Customer Communities, the team built a more unified, scalable approach to delivering value.


Industry: Technology
Size: Enterprise
Region: North America
Products: Customer Communities, Customer Success, Skilljar,

Gainsight creates this ecosystem that supports ongoing learning for our customers and just feels natural, feels fun and feels intuitive to the customer.

Jill Glynn
Sr. Manager of Scaled Engagement Programs