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Customer Retention Gainsight Essentials

Olive Finds Process and Structure with Gainsight Essentials

Casey Baldin was a one-woman team at Olive. With the guidance of Gainsight, she was able to create processes and structures with the help of Gaingiht Essentials. They were able to implement and go live with Gainsight in an impressive four weeks.

Since implementing Gainsight, we’ve had a lot more insight into really what our customer health. What they are thinking about the product and where we can find and leverage those champions.

Casey Baldin
Director of Customer Success at Olive

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