Rich Customer Insights At Your Fingertips
TRUSTED BY LEADING BRANDS
Turn Data Into Customer Insights
Analyze your data holistically to derive richer, more meaningful insights.
- Consolidate your customer data from multiple sources, including data of different types and formats
- Sophisticated data transformation and next-gen analytics enable you to analyze your customer data holistically
- Derive rich insights and uncover key trends by analyzing customer data from multiple sources in a single report
Surface The Right Insights
Align your entire organization around key customer insights.
- Report on any data within Gainsight to answer the questions that are most important across your organization
- Create multiple, custom dashboards to visualize the right insights for every role
- Powerful sort and filter capabilities allow you to drill down deep into your data for more meaningful analytics
- Share reports and dashboards with key stakeholders to increase alignment
NEW!
Turn Insights Into Action
Drive precise, targeted activity that further supports your customers.
- Empower your customer-facing teams to drive the right actions for every account with access to the right level of insight
- Easily identify key signals in your customer data and create rules to drive powerful automation from the insights you drive
- Trigger automated alerts and customer success workflows on critical risks and opportunities within your customer base
Deliver the Outcomes Your Customers Desire
360 View
Centralize insights into a single source of customer truth
Playbooks
Drive prescriptive actions with proactive alerts
Scorecards
Capture the nuance of customer health with a robust framework
Success Plans
Capture, deliver, and demonstrate customer outcomes
Timelines
Capture and preserve rich customer context on one timeline
Reporting & Dashboards
Make better decisions with insight into your customer health portfolio