Success Lab helps Japanese companies transform and become customer-centric by helping them embrace customer success into their strategies, operations, culture and organizations
Success Lab Helps Japanese Companies Transform and Grow their Customer Success
Success Lab helps Japanese companies transform and become customer-centric by helping them embrace customer success into their strategies, operations, culture and organizations. With deep expertise in transformation and customer success, Success Lab delivers insights that enable your leadership team to focus on those activities and improvements most likely to engender satisfaction and loyalty. Our services include content service, learning community and consulting services.
We enable you and your teams to understand your customers, what matters most to them, and how to help them at every step of their journey to business success. If you are interested in accelerating customer success at your company, feel free to contact us at info@success-lab.jp
サクセスラボは、企業の戦略、オペレーション、文化、組織にカスタマーサクセスを取り入れることで、企業が「真の顧客第一主義」へ変革するのを支援します。サクセスラボは、変革とカスタマーサクセスに関わる深い専門知識をもち、お客さま企業のリーダーシップチームが、高い満足度とロイヤルティを生み出すための活動や改善に集中できるようアドバイス致します。サクセスラボは、コンテンツサービス、学習コミュニティ、コンサルティングサービスを提供します。 コンテンツサービス:組織内のさまざまな役割を担う人に向け、日本と米国の情報ソースから、すぐに役立つヒントや事例が豊富な、業界をリードする考え方や具体的なベストプラクティスなどのコンテンツを提供します