Deliver proactive, preventative care that enables you to retain and grow your customer base.
Manage learner's experience, and deliver educational outcomes.
Demonstrate value, manage your customers' experience, and deliver on your SLA commitments.
Essential features and onboarding to help you start and scale with Gainsight in as little as two weeks.
Customer Success Empower and enable your CSMs.
Product Create elegant product experiences.
Customer Experience Identify trends across the customer journey.
Revenue and Sales Drive a high performing renewals process.
IT and Analytics Consolidate your Customer Data.
Executives Align on customer heath and opportunities.
Community Teams Build a modern customer community. New
Identify at-risk customers and drive to quick resolution to prevent churn
The Risk Escalation Element will help you establish a culture and habit of identifying and escalating risks so that you are empowered to mitigate risks before they lead to churn or downsell
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