Churn. It's when your customers leave you.
It's the worst enemy of any subscription business, and it may even be strangling your growth. What's worse, it is likely happening right now, right under your nose. The natural tendency of customers is to drift away from their vendors. In other words, if a customer isn't signing, they're churning.
There are 10 main reasons customers churn, but with the proper strategy in place, you can mitigate and potentially even reverse each one. You'll learn what those strategies are in this super-short, eight-minute webinar.
Find out what to do:
- When you have a stalled implementation.
- When a key stakeholder leaves the customer.
- When you have low product adoption.
- And more!