Retain

Analytics to Fuel Customer Retention

<span class='servicetitle' style='font-size:150%'>Retain</span>

Grow

Workflow to Drive Upsell and Cross-sell

<span class='servicetitle' style='font-size:150%'>Grow</span>

Scale

Insights to Catalyze Customer Relationships

<span class='servicetitle' style='font-size:150%'>Scale</span>

Grow Faster with Customer Success

Chad Horenfeldt

Director - Customer Operations, Influitive

“I don't just go to Gainsight for advice in terms of how to use the product. I go for advice on how to run my customer success team. What are those things that I should be doing? If I need advice in terms of a business review and how to do those things for our customers, I'll actually turn to Gainsight and ask them for that advice. ”

Greg Higham

CIO, Marketo

“The Gainsight team is very customer focused, and it shows in their interactions.”

Pat Kelly

Director - Customer Experience, Brainshark

“Yeah, we're definitely seeing the results. In fact, we kind of created a new term inside Brainshark - we call it Sharksight - has gained popularity among other departments. ”

Kathy Lord

VP of Sales & Customer Success, Intacct

"The implementation experience with Gainsight was spectacular. They were a true partner for us."

Bernie Kassar

VP Customer Success & Support, Xactly

"The benefit of using Gainsight, and implementing their product in a short period of time, is using their expert service and following their proven playbook."

Dave Hare

SVP of Customer Success, Ooyala

"Gainsight is a big piece of helping us getting there because everything from contract to ration or contract renewal or ticket numbers or how long did it take to solve it to how much usage they are using, all comes into a consolidated location that we use to make really important decisions to help our customers.”

Greg Higham

CIO, Marketo

“The Gainsight team is very customer focused, and it shows in their interactions.”

Customer Success for the NEW Enterprise

Gartner Cool Vendor

Gartner Cool Vendor

Executive Guide to Churn

Executive Guide to Churn

Customer Success ROI

Customer Success ROI

Forrester CSM Guide Pt. 3

Forrester CSM Guide Pt. 3

Contact Sales

Schedule a call with sales to learn how Gainsight can work for your organization.