Powering the Customer Success Movement

Community, Best Practices, and Platform to Drive Business Transformation

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The Leading Customer Success Management Platform

Drive Revenue, Increase Retention and Scale Operations
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The most innovative companies in the world have joined the Customer Success movement and built their customer management processes on the award winning Gainsight platform. With Gainsight, your team can:

  • Create customer communications at scale with Copilot
  • Proactively demonstrate ROI with Success Plans
  • Drive consistent action with Cockpit and Playbooks
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The Difference Maker for Your Business

With Gainsight's powerful Customer Success solution, you can turn your customers into your greatest advocates and your business's greatest advantage.

Drive revenue

Upsell and cross-sell customers at the best possible times.
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Retain customers

Get in front of the customers who are most likely to leave you before they bail.
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Scale operations

Use our software to reach more customers with less manpower.
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  • Submitted to
    with a 5 of 5 star rating
    [Gainsight]'s been one of the best decisions we've made. Our team is now contacting customers exactly when they need proactive love rather than after they've asked for help, and our first copilot email has convinced a huge number of customers to turn on critical features with the click of one button.
    Lauren Denault
  • Submitted to
    with a 5 of 5 star rating
    We recently became Gainsight customers at AppNexus and have had a tremendously positive experience with the company and with the system. The act of getting Gainsight up and running at our company has been so smooth and successful, it has greatly exceeded my expectations and serves as a model for how we should roll-out all of our programs.
    Greg McGlaughlin
  • Submitted to
    with a 5 of 5 star rating
    If you have a customer success team, and you use SFDC, then you should be running your customer success practice out of Gainsight. It's a game changer for our organization.
    Sean Wiggins
  • Submitted to
    with a 5 of 5 star rating
    We have created much cleaner customer contact mechanisms through Gainsight, and data discovery is greatly improved. There have been many a-ha moments where we have reached insights rapidly through the visual representation of data.
    Eraj S.
    Centrify Corporation
  • Submitted to
    with a 5 of 5 star rating
    Great leadership is combined with incredible culture and opportunity. Having worked in software start ups for relatively long time, I can say this is the best job I've ever had.
    Anonymous employee


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