Gainsight is Committed to Success For All - Our Customers, Our Employees, Our Community and Our Partners

We’re the Customer Success company.

For decades, businesses have used data to drive customer acquisition. Now, we’re changing the game for those businesses by helping them leverage the power of customer data to manage at-risk customers and grow the lifetime value of healthy ones. Gainsight allows businesses to:

Customer Lifecycle

Customer Success strategies are not one-size-fits-all. Monitor and engage with a variety of customers.
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Risk Management

Use big data analytics to monitor customer health according to sales data, usage logs, support tickets, and more.
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Demonstrate Value

Keep your customers loyal by helping them understand the value your products and services provide.
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Expansion and Advocacy

Find your biggest fans and identify accounts ripe for additional sales.
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Cross-Functional Collaboration

Improve team and task coordination, track business outcomes, and streamline operations
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WE HAVE A PASSION FOR COMMUNITY SUCCESS

A core piece of the Gainsight mission is to build the biggest community of Customer Success folks around. Here are some ways to join in.

1000+ CUSTOMER SUCCESS UNIVERSITY GRADS 25+ PULSE LOCAL CHAPTERS 3500+ PULSE CONFERENCE ATTENDEES

Our culture is a cut above the rest.

At Gainsight, we reject the idea that work and life are mutually exclusive. Our team members are passionate about what they do, and we strive to create an environment that brings that passion to life. We’re a diverse, brilliant, quirky group of people united by three core values:

  • The Golden Rule
  • Success for All Stakeholders
  • Child-like Joy

The best and brightest work at Gainsight.

We’re changing the way businesses understand their customers. Want to help?

See Open Positions

To change the world of business, you’ve got to have great captains.

We are the Customer Success trailblazers, and these are the folks leading the charge.

Nick Mehta
CEO
ALLISON PICKENS
VP of Customer Success & Business Operations
DAN STEINMAN
CCO
Jenilee Deal
Head of Employee Success
Sreedhar Peddineni
VP of Engineering
PUJA RAMANI
Sr. Director, Products
ANTHONY KENNADA
VP of Marketing
Lisa DeVall
Controller
SHERIF BOTROS
Chief Data Scientist
DENISE STOKOWSKI
VP of Technical Success
KARL RUMELHART
VP of Products
MIKE SCHMIDT
VP of Sales
Andy Knosp
VP of Services
Lincoln Murphy
Customer Success Evangelist

Get In Touch With Us

info@gainsight.com
888-623-8562
  • Redwood City
    1400 Bridge Parkway Suite 101
    Redwood City, CA 94065
  • St. Louis
    14500 South Outer Forty, Suite 300
    Town and Country, MO 63017
  • Phoenix
    111 W Monroe St
    Phoenix, AZ 85003
  • Hyderabad
    Module No. 103 & 104
    Wing 1, Level 1, Block D
    Cyber Gateway, Hitec City
    Hyderabad, Andhra Pradesh, India

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