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Real-time, AI-powered customer engagement insights across all conversations.
The leading CS solution for retention, expansion, and efficiency.
Give your customers a single hub for anytime, anywhere, self-service.
Scale onboarding, boost adoption, and monetize customer education.
Improve user adoption with in-app engagements and meaningful product analytics.
Gainsight CustomerOS
Apps & Integrations
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Digital Customer Success
Scale effort and align teams using digital-led strategies.
Gainsight Essentials
Essential features and onboarding to help you start and scale with Gainsight in as little as two weeks.
Gainsight CS for SAP Sales Cloud
Transforming how businesses drive retention and growth within SAP Sales Cloud
Scale and Efficiency
Deliver outcomes without adding headcount.
Retention
Predict churn and address risk.
Expansion
Identify and align on expansion opportunities.
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Proactively guide users to value.
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Empower and enable your CSMs.
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Create elegant product experiences.
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Identify trends across the customer journey.
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Drive a high performing renewals process.
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Consolidate your customer data.
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Build a modern customer community.
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Customer Success Drives Growth and Essential Digital Businesses, Study Reveals