Gainsight Glossary

Product Engagement

What Is Product Engagement?

Product engagement measures how users interact with your product. Product engagement metrics track which features are used, how often, and for how long. Product engagement scores (PES) should also account for how important different user actions are and what their significance is for the customer journey.

Learn how Gainsight PX deploys product analytics and user engagement capabilities to improve product engagement and accelerate product-led growth.

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