Gainsight’s newest book, The Customer Success Economy, builds on the success of Gainsight’s first volume, Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue, released in 2016. Just four years later, it’s become required reading for thousands of recurring revenue businesses around the world. And Customer Success has evolved into a philosophy and practice that is infused into every part of an organization.
In this new release, Gainsight CEO Nick Mehta and former COO Allison Pickens share how Customer Success is practiced at organizations across various industries. Get your copy – 100% FREE – by taking our 5 minute Customer Strategy Assessment!