Webinar Schedule

June 27, 2024
9:00 am PT

Human First AI for Your Team

Discover how human-first AI can revolutionize your customer-facing teams by eliminating blind spots with AI-powered data analysis and customer summaries, automating repetitive and manual tasks to free up time for higher value activities, and empowering every team member to perform at their best with insightful AI tools. Join us to learn how these strategies can lead to improved decision-making, enhanced productivity, and prove out the value of customer success programs on retention, adoption, and expansion.

July 10, 2024
9:00 am PT

Human First AI for Your Customers

Join us to explore how AI-driven solutions can enhance customer self-service and satisfaction, rapidly upskill employees from novices to experts, and match customers with their peers, fostering stronger relationships and delivering exceptional experiences. Learn practical strategies to implement these solutions, driving faster issue resolution, reducing support costs, and creating more engaged customers.

August 1, 2024
9:00 am PT

Bringing it All Together: Putting Human-First AI into Practice

In our final entry, learn how human-first AI brings together your teams and your customers. You’ll hear from fellow customers putting Gainsight’s playbook into practice, learn what’s working and what’s not in AI for customer teams, and talk tactics on how AI can drive real, actionable improvements in your customer journey and overall experience.

Available on Demand
June 4, 2024
9:00 am PT

Unpacking The Human-First AI Playbook

Join us for an insightful webinar where we explore what human-first AI means to employees and businesses and the playbook to implement human-first AI for your customer facing teams. You’ll hear how AI can give you time back for more human connections by eliminating blind spots, automating mundane tasks, enhancing team performance, and transforming customer service – ultimately enabling employees to be more strategic and innovative in their roles.

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