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Gainsight + Skilljar: Upskilling Education in Customer Success

A woman sits at a table, eyeing her laptop thoughtfully. On the left, graphics reveal a portfolio summary with numbers and charts, showcasing customer success metrics like a health score of 26 and details on highly engaged customers—key insights for boosting revenue.

As AI reshapes customer success and digital strategies scale, one thing is clear—customer education is the key to long-term impact.

Now, Gainsight is taking customer education to the next level by bringing Skilljar into its Customer OS vision. This acquisition unifies AI-driven learning with a cohesive customer journey, empowering businesses to scale smarter and drive deeper customer value.

Join Nick Mehta, CEO of Gainsight, and Sandi Lin, CEO of Skilljar to discover:

  • Why Skilljar and Gainsight are the perfect match for customer success teams
  • How enterprise-grade learning capabilities unlock new scale and efficiency
  • What this means for Gainsight and Skilljar customers moving forward

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