Revenue Unplugged
The CRO’s Playbook for Turning CS into a Growth Engine

Stop seeing your customer-facing teams as a “cost center” and start unlocking the goldmine sitting in plain sight. Expansion? Retention? Upsells? They’re the hidden gems waiting in your CS engine—and leading CROs and revenue leaders are already rewriting their playbooks to make the most of them.
We’re bringing together top revenue and CS leaders to talk about how they’re turning CS into a revenue generator at their companies, the strategies they’re using to align their teams, and the role AI and automation are playing in it all.
- What top-performing teams actually measure—and why NRR alone may not be enough
- How top revenue leaders are thinking about incentives, comp plans, and tech stacks
- The tech and AI strategies unlocking hidden expansion and acceleration opportunities
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