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The Agentic AI Shift: Are You Ready to Lead or Lag?

A person smiling and looking at a laptop with overlaid graphics showing AI insights, including person tracking, a customer experience chart, and sales data. In the dark blue background with flowing lines, "Webinar" stands prominently in the top left corner, showcasing the lead in agentic AI shift trends.

Agents are the future of customer engagement. The real question: Are you prepared to lead this shift, or will you be left playing catch-up?

Join Gainsight’s SVP of Product, Ori Entis and CTO of Gainsight Labs, Prem Parameswaran for a high-impact conversation on how AI is transforming customer success and revenue teams, shifting focus from routine tasks to strategic, human-driven impact.

Learn how to train your team to work alongside AI, better prepare your data and processes for AI disruption, and future-proof your post-sales strategy.

Takeaways:

  • AI & Enterprise Customer Workflows: What’s changing, and how to stay ahead.
  • Preparing Teams for AI: Skills and strategies to thrive in an agentic world.
  • Future-Proofing Programs: Set yourself up for success by building processes today that will withstand the impact of future AI advancements.

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