Stemming from Gainsight’s most recent book release, Customer Communities: Engage and Retain Customers to Build the Future of Your Business join us for a sneak peak as we review topics, themes, and takeaways from the book that you can bring back to your organization, and customer community program.

You’ll hear from one of the book’s co-authors, Gainsight Chief Strategy Officer Robin Van Lieshout, and Community Principal Program Manager, Kenneth Refsgaard, as they discuss:

  • How to infuse community into the heart of your customer journey
  • How to create customer community content that educates, and inspires
  • How to manage your customer community towards real business outcomes

We’ll be raffling off ten hardcopies of the book to attendees – be sure to join to enter!

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