By Business Challenge
By Industry
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Healthcare
Deliver proactive, preventative care that enables you to retain and grow your customer base.
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Education
Manage learner's experience, and deliver educational outcomes.
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Security
Demonstrate value, manage your customers' experience, and deliver on your SLA commitments.
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Gainsight Essentials
Essential features and onboarding to help you start and scale with Gainsight in as little as two weeks.
By Team
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Customer Success Empower and enable your CSMs.
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Product Create elegant product experiences.
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Customer Experience Identify trends across the customer journey.
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Revenue and Sales Drive a high performing renewals process.
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IT and Analytics Consolidate your Customer Data.
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Executives Align on customer heath and opportunities.
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Community Teams Build a modern customer community. New
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Customer Resources
Industry Resources
By Role
About Gainsight
Ecosystems
Quantify the value promised in the sales process and seamlessly compare the value actually delivered in customer success
Product
Customer Success
Overview
Through their integrated platforms, Ecosystems and Gainsight empower business-to-business vendors to quantify the value promised in the sales process and seamlessly compare the value actually delivered in customer success.
Sales
- Leverage pre-built industry libraries to explore and identify the customer’s desired business outcomes
- Quantify the tangible business value of attaining each outcome
- Deliver compelling propositions, comparing total business value versus investment
Customer Success
- Inherit the customer’s pre-sales expectations of value as a foundation of the success plan
- Earn the right to retain and grow by tracking the actual value delivered
- Use gaps between expected and actual value to impact health scores and to trigger the right actions
For more on Gainsight’s integration with Ecosystems, click here to download the full integration sheet.
