Through their integrated platforms, Ecosystems and Gainsight empower business-to-business vendors to quantify the value promised in the sales process and seamlessly compare the value actually delivered in customer success.
Leverage pre-built industry libraries to explore and identify the customer’s desired business outcomes
Quantify the tangible business value of attaining each outcome
Deliver compelling propositions, comparing total business value versus investment
Inherit the customer’s pre-sales expectations of value as a foundation of the success plan
Earn the right to retain and grow by tracking the actual value delivered
Use gaps between expected and actual value to impact health scores and to trigger the right actions
For more on Gainsight’s integration with Ecosystems, click here to download the full integration sheet.