Intellum

Intellum’s integration with Gainsight PX now allows joint clients to track these high-impact customer experiences directly inside Gainsight’s solutions so you can trigger new engagements and drive even more insightful decisions.

• Tie education initiatives like product training, knowledge base and certifications to the overall health and performance of the individual user and the customer organization
• Track individual users and organizations as they navigate your virtual events for a more complete view of user and customer organization engagement
• Incorporate insights from social and user community interactions for more proactive customer engagements
• Trigger automated Gainsight engagements, messages, and interactions as a result.