Intellum’s integration with Gainsight PX now allows joint clients to track these high-impact customer experiences directly inside Gainsight’s solutions so you can trigger new engagements and drive even more insightful decisions.
Tie education initiatives like product training, knowledge base and certifications to the overall health and performance of the individual user and the customer organization
Track individual users and organizations as they navigate your virtual events for a more complete view of user and customer organization engagement
Incorporate insights from social and user community interactions for more proactive customer engagements
Trigger automated Gainsight engagements, messages, and interactions as a result.