Gainsight’s Chief Customer Officer (CCO) Kellie Capote interviewed customer success leaders to get real-time, on-the-ground insights into what works—and what doesn’t.

Based on Capote’s Gamechanger webinar series, “The CCO’s Secret Guide to Success” uncovers the top secrets from CS leaders at organizations including VMware and DocuSign.

Download the ebook to learn how to:

  • Scale CS programs
  • Forge a CS-Product supergroup
  • Boost NRR, GRR, and long-term growth

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