Output Check: Is Your Community Serving Your Customer Support Needs?

46 min. Community Unplugged Customer Communities

Hear from Calendly and Front on how to get an inside look at how communities successfully scale self-service answers to customer support questions; and get a pulse check on your community’s support vitals.

Get plugged in to what powers engaging healthy communities in this virtual event featuring industry leaders and community best practices. Discover how you can build or reimagine a community to drive new value in 2024.

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Community Unplugged Kickoff with Nick Mehta and Kellie Capote thumbnail
Video • 33 min.
Community Unplugged Kickoff with Nick Mehta and Kellie Capote

Get powered up for Community Unplugged with welcome remarks by Gainsight’s CEO, Nick Mehta, and Gainsight’s CCO, Kellie Capote.

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Powering Community Engagement: Baseline Output Measures for Your Community thumbnail
Video • 46 min.
Powering Community Engagement: Baseline Output Measures for Your Community

Hear from industry leaders at Automation Anywhere, Devo, and Gong how they leverage great contributors and content campaigns to create compelling community value and strong…

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Customer & Data-Driven Community Management: How To Use Data To Improve & Prove Community Value thumbnail
Video • 36 min.
Customer & Data-Driven Community Management: How To Use Data To Improve & Prove Community Value

Learn from industry leader Richard Millington of Feverbee how to use data to systematically improve your community and prove its ROI.

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