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Surfaces accounts with no QBR on record and drafts personalized executive outreach anchored to each account's active themes.
Narrative summary with strategic themes, momentum signals, and risks.
See every course a customer's students are enrolled in at a glance so you walk into every call knowing exactly where their learning stands.
Onboarding brief generator for new CSMs inheriting accounts.
Know instantly how many students are engaged vs. dormant at a customer account so you can direct re-engagement efforts.
Pull community registration trends, content performance, and audience traffic data without waiting on a manual export.
See which guides, dialogs, and tooltips are stale or underperforming — without clicking through PX admin one by one.
Turn a product brief or outline into a fully structured Skilljar course with lessons ready to publish.
Answer any question about your Gainsight Customer Community: engagement trends, content gaps, moderation queues, top contributors, sentiment analysis, and more, using live community data without…
Get a real-time view of your Gainsight Customer Community's operational state, triage the moderation queue, look up member accounts, audit community structure, and check gamification…
Instantly generate decision-ready community health reports, quarterly reviews, content performance, contributor leaderboards, and demand-gap analysis, pulled live from your Gainsight Customer Community.
Track how a new release is landing in near real time, broken down by account tier, without waiting on a scheduled report.
Surface competitor mentions before they become threats.
Personalized outreach grounded in real account context.
Organize a new customer cohort or team in Skilljar conversationally — no need to navigate the admin UI to set up access and membership.
Weekly priority ranking across your full book with composite scoring and insight flags for dark accounts, missing QBRs, and personnel changes.
Find CTAs you can close or deprioritize — cross-referenced with Timeline.
Customer signal without hours of manual research.
Loads your full account context each morning and surfaces up to six recommended next moves with ready-to-post drafts.
Pinpoint the exact step where users abandon a feature, using event-level data, without manually piecing together a funnel.
Enroll an entire Group into the right training in one step, without the manual work in the admin dashboard
Provision training access for specific contacts at a customer account immediately, without waiting on a bulk upload or IT request.
Tier-stratified renewal intelligence across a 120-day window with risk and expansion classifications, ranked play lists, and cross-account theme detection.
Multi-account executive summary creator for leadership and board prep.
See Gainsight in action.
