CS OPS CENTRAL

Connecting with other CS Ops Professionals

Here are the places where both experts and learners are talking about CS Ops

Gainsight’s Gamechangers Customer Community

An online place for Gainsight Customers to inspire and push each other to new heights, learn and grow together, and now connect more than ever.

Join Community
Gain, Grow, Retain for CS Ops

Join the monthly CS Ops office hours at this open community for Customer Success leaders in B2B SaaS organizations. Or, visit their full community at gaingrowretain.com.

Join Office Hours
Global Gainsight Admin Slack

If your role in CS Ops includes administration of Gainsight, you want to be part of this community-driven channel to hear about specific product solutions and share best practices with other Admins.

Join Channel
Pulse 2022

Whether you’re just exploring the field or have many years in a Customer Success career, watch the Pulse 2022 recordings. Customer Success leaders shared their experiences and best practices. Check out the CS Ops track.

Watch the Sessions

Mentorship

The CS Ops Mentor Program has hundreds of participants who have raised their hands to connect. Whether you’re looking for guidance or empowered to guide, this is a place for everyone in the industry.

Find/Be a Mentor

People are also talking about CS Ops in these Slack channels:

Customer Success Leadership Network

A community of CS professionals, with opportunities to learn, network, and share thoughts on all things CS.

Join Channel
CS Ops Leadership

A community on Slack for all things CS Ops.

Join Channel
Rev Ops Co-Op

A Revenue Operations community actively facilitated (and owned) by Funnel IQ.

Join Channel
If your CS Ops role includes administration of Gainsight, here are some additional resources:
Gainsight Admin Virtual Meetup Group

Monthly events to connect & learn on a variety of topics including new configurations to solve business problems and product ideas to enhance value

Global Gainsight Admin Slack

If your role in CS Ops includes administration of Gainsight, you want to be part of this community-driven channel to hear about specific product solutions and share best practices with other Admins.

Drive your CS Ops Career!

Careers in the field of CS Ops are growing, and data supports this. That is why a career in this field has the potential to take off - become an expert, be valued, and enjoy the benefits of a satisfying, successfull career.

Careers

For questions and feedback, email cscareers@gainsight.com.

Start a New Career in Customer Success.

Check out these opportunities with SV Academy.

IN PARTNERSHIP WITH

Gainsight has partnered with EdTech master, SV Academy, on our mission to level the playing field for underrepresented communities in Customer Success and to support our Veterans returning to civilian life.

Click here to learn more about the program which trains underrepresented individuals and Veterans and then places them in entry-level CS Associate and CS Ops Associate apprenticeship roles at companies.