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Customer Story
DocuSign Unifies Customer Engagement Across a Growing Digital Ecosystem
As their digital team expanded, DocuSign outgrew fragmented systems and manual workflows. By bringing together Customer Success, Community, and Education with Gainsight, the team built a centralized, intelligent approach to managing and scaling customer engagement, saving hours of manual effort each month and improving the customer experience.
Get to know DocuSign
| Industry | Technology |
| Size | Enterprise |
| Region | EMEA |
| Products |    |
We needed a system that was more intelligent, more robust, and more comprehensive. Journey orchestrator from Gainsight – that was the tool that we really needed.
