Customer Story
Learnship Leverages Gainsight CS and PX to Create a Digital Customer Success Strategy, Fueling Adoption at Scale Among Their Huge User Base
Learnship used Gainsight CS and Gainsight PX to implement a Digital Customer Success strategy that aligned the organization around a single source of truth, efficiently orchestrating digital touchpoints with the user base and delivering sticky value.
| Industry: | Education |
| Region: | North America |
| Products: | Customer Success, Product Experience, |
Everyone is trying to do more with less, but we don’t want to sacrifice quality. Not only does Gainsight allow us to scale, it enables us to operate at a level of consistency that really makes a difference in terms of the overall customer experience.
Staircase AI
Real-time, Al-powered customer engagement insights across all conversations.
Customer Success
Drive retention and expansion with the industry’s leading Customer Success platform.
Product Experience
Improve user adoption with in-app engagements and meaningful product analytics.
Customer Communities
Give your customers a single hub for anytime, anywhere self-service.
Skilljar
Scale onboarding, boost adoption, and monetize customer education.