Gainsight spots the adoption gap. Skilljar closes it with the right lesson, before it turns into a renewal risk.
External LMS for customer education
The faster customers learn, the longer they stay.
Help customers and partners get value faster, use more of what they bought, and get more out of it over time.
The external LMS that powers
You shipped it. Did they get it?
Skilljar gives your team everything it needs to close the gap between shipping something and customers actually knowing what to do with it.
Education that never sits in a silo.
Make learning an experience—not an obligation.
Build engaging on-demand courses, VILT sessions, and learning paths without the complexity. Customize your Academy with your brand, SSO, and AI-assisted content creation — so your team spends less time building and more time driving outcomes.
Turn learners into product experts.
Reward learners with LinkedIn-shareable certificates and industry-recognized credentials. Build certification programs with proctored exams, badges, and re-certification flows that boost learner pride and signal expertise to the market.
Run your entire Academy without leaving your AI tools.
Connect your Academy to the AI tools and workflows your team already uses. Use natural language to build courses, enroll learners, pull reports, and manage your program end-to-end, without writing a single line of code. It’s education operations at the speed of conversation.
Your learning data, everywhere it needs to be.
Push learning data to where your team already works. Skilljar connects natively with Salesforce, Gainsight CS, Zoom, Webex, Zendesk, Marketo, and 80+ more tools — plus a real-time Data Connector for your BI stack and an MCP Server for AI-powered workflows.
Training that pays for itself.
Monetize your training globally with subscriptions, a-la-carte purchases, and training credits. A native Stripe integration handles payments, tax collection, and 100+ currencies — and Salesforce contract integration lets reps add training seats to any deal.
Nobody likes getting stuck halfway through a lesson.
Give learners an AI Tutor that can help right there and then. Connect your own AI through MCP to make Skilljar work the way your team does.
Your academy & community, now one destination.
The Skilljar + Gainsight Customer Communities integration connects your learning and community experiences into a single, seamless hub. Learners find answers faster and never have to switch tabs.
We built the platform. They built the proof.
FAQs About Learning Management Software.
Learning management software (LMS) is a platform that enables organizations to create, deliver, and track training content for employees, customers, or partners. Unlike traditional classroom training, an LMS lets you build on-demand courses, certifications, and learning paths that learners can access anytime, anywhere. Modern LMS platforms like Skilljar by Gainsight go further — connecting learning data to your CRM, customer success tools, and AI workflows so training directly drives business outcomes like retention, adoption, and revenue.
Customer Education accelerates time-to-value by helping users understand and apply your product faster. When customers complete structured onboarding, certifications, and learning paths, they adopt more features, require fewer support resources, and renew at higher rates.
Internal LMS platforms are built for employee training, think HR onboarding, compliance, and internal upskilling. Skilljar is purpose-built for external education: training the customers and partners who use your product. That means it’s designed for public-facing Academies with branded experiences, self-service enrollment, ecommerce, SSO for end customers, and integrations with revenue tools like Salesforce and Gainsight CS.
Skilljar is investing deeply in AI across every layer of the platform. The AI Tutor is an intelligent agent embedded directly in your Academy that gives learners personalized, context-aware guidance in the moment. The Skilljar MCP Server lets your team manage education operations through natural language. Beyond those, Skilljar also offers Course Ratings AI Summaries, which surface actionable feedback trends from learner ratings, and AI Enrollment Insights, which help you understand and act on learner behavior patterns across your program. See how Skilljar is built for AI-native companies →
Yes. Skilljar includes a full-featured commerce engine built for monetization. You can sell courses and certifications via subscriptions, one-time purchases, or training credits. We also have a native Stripe integration that handles payments, tax collection, and 100+ currencies.
Yes. Skilljar and Gainsight Customer Communities have a native integration that connects your learning and community experiences into a single destination. Learners can access targeted courses directly within your community, without switching tabs or logging in to a separate system. The result is higher course enrollment, stronger community engagement, and more self-service case deflection.
Skilljar connects natively with the tools your go-to-customer teams already rely on, including Salesforce, Gainsight CS, Zoom, Webex, Zendesk, and Marketo — plus 80+ additional integrations. A real-time Data Connector pushes learning data directly to your BI stack so you can measure the business impact of education alongside retention, adoption, and revenue metrics. Explore the full Skilljar integrations suite →
