Most CS teams are drowning in AI hype, yet starving for results. The teams winning right now have solved the clues to find where AI deployment and adoption can drive real impact. Join AI and CS leaders as they get tactical on what it really takes to scale AI responsibly: which use cases are delivering measurable results, how to evaluate and roll out agents without the chaos, and how to turn AI from a line item into a lever for business growth. Whether you're just getting started or ready to go all-in, this panel gives you a clear path forward.
AI That Actually Works: Getting Past Pilot Mode
Pulse Unplugged brings the most important moments (and amazing speakers) from Pulse 2026 directly to your screen: keynote highlights, expert-led sessions, the conversations that had people talking in the hallways. This year we went all-in on Retention-as-a-Service, and what that actually means for the intelligence…
