Your AI tools are only as powerful as the context behind them. With Model Context Protocol (MCP), that context has never been more accessible. In this panel discussion MCP pros will break down how Gainsight context can transform how you work with your LLM, giving AI agents like Claude and ChatGPT secure, real-time access to the complete picture of every customer relationship — the signals from your CS motion, the learning in your Academy, the conversations in your community, and the behavior in your app. We'll go deep into what MCP is and get tactical on how it's changing day-to-day work.
Pulse Unplugged brings the most important moments (and amazing speakers) from Pulse 2026 directly to your screen: keynote highlights, expert-led sessions, the conversations that had people talking in the hallways. This year we went all-in on Retention-as-a-Service, and what that actually means for the intelligence…
