What does it actually take to deploy an AI Agent inside your post-sales motion? This tactical panel, led by Josh Schacter, host of Unchurned, brings together teams that have built and launched agents across their CS processes, from coaching, to adoption agents and more. Hear the unfiltered stories of how they did it, what roadblocks they hit, and the measurable impact on their teams and customers. Featuring leaders from BMC, Billtrust and Github.
Creating and Deploying Agents in CS Workflows
Featuring
J
Josh Schachter, Host
SVP Strategy & Market Development, Gainsight
S
Sofia Barbosa, Guest
SVP, Chief Customer Officer, BMC
D
David Karp, Guest
SVP, Customer Success, Billtrust
B
Benjamin Burkhalter, Guest
Sr. Director Customer Success Engineering, Github
Forget the future. AI Agents are here, and they’re already rewriting the playbook for Customer Success. The best teams aren’t experimenting; they’re executing, using agents to scale impact, surface expansion signals, and prove automation can drive growth and connection. Get a behind-the-scenes look at how…
