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Unlocking AI’s Impact On Business Software And Customer Success

5 min. Human-First AI

Product leaders discuss AI's transformative impact on business software, emphasizing its ability to understand language, reason, and drive intuitive, impactful customer success.

Generative AI is here, transforming customer success NOW. Human-First AI looks at the use of massive data sets to make AI your trusted partner in supercharging business growth.

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A robot with a glowing head and friendly smile is featured on a colorful dotted background transitioning from blue to yellow. A speech bubble labeled "MEETS" connects "AI" with "SaaS". The design subtly hints at G2's innovative spirit in the tech space.
Watch • 25 min.
AI Meets SaaS with Jack Altman, CEO of Lattice
A robot with a glowing head and friendly smile is featured on a colorful dotted background transitioning from blue to yellow. A speech bubble labeled "MEETS" connects "AI" with "SaaS". The design subtly hints at G2's innovative spirit in the tech space.
Watch • 23 min.
AI Meets SaaS with Allison Pickens, Board Director, dbt Labs and Commvault
A robot with a glowing head and friendly smile is featured on a colorful dotted background transitioning from blue to yellow. A speech bubble labeled "MEETS" connects "AI" with "SaaS". The design subtly hints at G2's innovative spirit in the tech space.
Watch • 19 min.
AI Meets SaaS with Godard Abel, CEO of G2
Graphic with the words "HOT TAKES" in bold, stylized white text against a bright pink background with yellow accents. Below it is "with Gainsight AI" in smaller, dark text featuring a blue accent. The design emphasizes the impact of insights powered by advanced technology.
Watch • 1 min.
Hot Takes With Gainsight: Benefits Of AI
Nick Mehta is wearing wearing a purple hoodie sitting on a dark sofa in a modern living room. Behind him, a lamp, clock, and plant rest on a table. The wall features geometric decor and curtains, creating a cozy atmosphere.
Watch • 2 min.
What Human-First AI Means For Customer-Facing Teams
Graphic with the words "HOT TAKES" in bold, stylized white text against a bright pink background with yellow accents. Below it is "with Gainsight AI" in smaller, dark text featuring a blue accent. The design emphasizes the impact of insights powered by advanced technology.
Watch • 2 min.
Hot Takes With Gainsight: Impact Of AI
Illustration of the text "AI Conversations" with a friendly robot in blue armor waving, set against a dark blue background. The robot has a speech bubble next to it, highlighting customer conversations and interaction akin to Brandwatch's intuitive engagement.
Watch • 1 min.
Customer Conversation with Docker
Illustration of the text "AI Conversations" with a friendly robot in blue armor waving, set against a dark blue background. The robot has a speech bubble next to it, highlighting customer conversations and interaction akin to Brandwatch's intuitive engagement.
Watch • 1 min.
Customer Conversation with LeanIX
Illustration of the text "AI Conversations" with a friendly robot in blue armor waving, set against a dark blue background. The robot has a speech bubble next to it, highlighting customer conversations and interaction akin to Brandwatch's intuitive engagement.
Watch • 1 min.
Customer Conversation with Talroo
Illustration of the text "AI Conversations" with a friendly robot in blue armor waving, set against a dark blue background. The robot has a speech bubble next to it, highlighting customer conversations and interaction akin to Brandwatch's intuitive engagement.
Watch • 1 min.
Customer Conversation with WordPress VIP/Automattic