Meet the Community Platform Your Customers Will Love

Create a single destination for your customers to connect, share best practices, provide feedback, and build a stronger relationship with your product.

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Fueling growth through community across the globe

Create One
Central Hub For All Customer Needs.

Create a fully customized community to drive engagement and facilitate stronger relationships among your customers and with your brand.

Community

Take customer engagement to the next level by offering them one single platform to connect with peers, access content, share feedback, and get inspired.

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Knowledge Base

Transform your traditional support portal into a frictionless self-service experience powered by your help content and user-generated content.

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Product Feedback & Ideation

Build a more customer-centric product by centralizing all your customer feedback, collecting product ideas, and sharing insights with your team.

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Product Communication

Keep customers informed and updated about new product developments, releases and updates to your roadmap.

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In-App Embeddables

Give customers easy access to all relevant knowledge, updates, and best practices by offering highly contextual content right inside your product.

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Groups & Events

Foster more meaningful relationships by creating interest-based user groups and promoting customer events.

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Analytics

Track Community Activity and Understand ROI

Track every community action and watch as your community gives you real-time insights into product satisfaction, self-service resolution, engagement, and more.

Integrations

Greater Insights With Great Integrations

Connect inSided with the tools you already use to build smarter workflows and get a 360º view of customer health.

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Take a look at any community built on inSided, and you'll immediately recognize that the platform is built with the end-user in mind. The layout is clean and intuitive, and we hear from members all the time that our community is simply a joy to use.

Adam Ballhausen
Director of Customer Education at Docebo