Sync and combine community data with business data in Salesforce and get deeper insights.
Deliver unifying experience of community and education to drive engagement with Skilljar.
Collaborate with your customers directly in the community with Miro boards.
Create a smoother workflow and help customers solve issues faster
Escalate community topics to tickets and search for Zendesk Guide content directly in your community with federated search
CompleteCSM and Gainsight allow customer success teams to use human-first factors to maximize each customer moment to drive net revenue retention. Take your team from…
Wigmore IT is a customer success consultancy specializing in Enterprise and mid-market Gainsight implementations, optimization, technology and strategic advisory services. With over 500 global Gainsight…
Success Lab Helps Japanese Companies Transform and Grow their Customer Success Success Lab helps Japanese companies transform and become customer-centric by helping them embrace customer…
Unify customer data across programs with involve.ai's no-code, plug-and-play solution
Easily access customer information, and route or escalate conversations right from your inbox
Automatically create new onboarding projects using standardized templates and better manager CS handoff
Gain added insights into their customers' overall engagement and satisfaction levels and serve up resources that will ensure their customers' success
Incorporate learning data like course completion rates and progress into a customer's overall health score
Streamline communication between Product and CS to more efficiently close the feedback loop with customers
Push product feedback submitted through the Gainsight PX Knowledge Center Bot to Productboard as notes
Implement and onboard new customers with repeatable playbooks and create on-demand visibility into onboarding projects and customer sentiments
An always-up-to-date view of an account’s requests and their current status
Build reports and orchestrate actions as required through CTAs, and distribute the reports to internal teams
Optimize your channel's success to deliver real, measurable outcomes
Track high-impact customer experiences and trigger new engagements
Drive lifelong loyalty with tangible rewards and tokens of appreciation that your customers will actually enjoy
Allow a seamless flow of TaskRay’s customer onboarding health scores into Gainsight, giving CS teams everything they need to take a proactive approach to customer…
Discover and map personal data in seconds, operationalize the privacy request workflow, and unify email preferences across all customer-facing applications
Understand how your users are interacting and focus on the right users and right recordings
Enables sales and customer success with tangible evidence of your value for both pre-sales and post-deployment
Leverage incentives and instant rewards to generate more actionable data for stronger decision making and business results
Measure, track and communicate quantified value and the economic impact of Gainsight's solutions across a customer’s lifetime
Focus more on conducting meetings and less on scheduling them
Expose creation of companies and persons, and read object data from Gainsight
Create powerful data policies and workflows using a groundbreaking visual user experience
Quantify the value promised in the sales process and seamlessly compare the value actually delivered in customer success
Dashboard for the executive team to provide insights into team metrics like CSM workload, Renewals, Risk CTA’s, NPS Scores, Customer Health, Activity, etc. Understand team…
Aggregate all of your customer data into our best-practice customer model
Focus your CSMs on operational execution and customer outcomes. Use the dashboard to create a structured agenda for CSM 1-on-1s, and to empower CSMs to…
The Customer Health Element provides a consistent and shared view of where you are (or are not) providing your customers with value and positive experiences,…
Review your team’s CTAs, Timeline activities, and renewals to surface trouble spots for intervention. Monitor Timeline activities to understand how much time CSMs are spending…
Explore customizable workflows and discover new, creative ways to use Gainsight.
Gainsight plays nice with all your favorite technology providers.
Champion pushes real-time community activity from Gainsight Community into Champion, including posts, replies, likes, ranks, badges, and moderator status, so Customer Marketing and Advocacy teams…
CloudEagle.ai is a leader in SaaS management and governance with AI-powered capabilities that enables enterprises to optimize, govern, and renew all SaaS and Cloud from…
Champion pushes real-time advocate and customer reference data into Gainsight—advocate activation status, activation date, and reference readiness into Gainsight—so Customer Success, Marketing, and Revenue teams…
SearchUnify is an enterprise agentic AI platform built to transform how enterprises deliver customer support and self-service, powered by Agentic RAG-based search and Model Context…
Work with experts that specialize in solving your business problems.
3sides is a leading community consultancy with hands-on experience building and running communities for large enterprises and scale ups. We know that community success does…
Grazitti Interactive helps businesses get the most out of their Gainsight investment by bringing together strategy, design, and technology. With a team of 40+ certified…
Set customers from Day 1 on a great path to realize a continuous ROI with Gainsight
See Gainsight in action.
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