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6 Experts Share How They Use Customer Feedback to Build a Better Product

There is no shortage of feedback these days. But what is everyone doing with it? When you're trying to deliver an exceptional product, it's easy to get lost in the... read more →
  • January 17, 2020
  • Riana Upton
  • No Comments
  • Best Practices, Product Experience

The Ultimate List of Product Management Resources: Books, Blogs, and More

To truly excel in product management, you need to have a respect for design, an understanding of countless processes, a passion for problem-solving, excellent communication skills—the list goes on and... read more →
  • November 20, 2019
  • Riana Upton
  • No Comments
  • Best Practices, Product Experience, Product-led Growth

How to Make Your Admins Into All-Stars With Gainsight PX

Every week, I remind myself that a customer is not a company—they’re individuals. We tend to view customers as teams and organizations, personas and segments, but a customer’s actions come... read more →
  • August 2, 2019
  • Seth Wylie
  • No Comments
  • Best Practices, Gainsight on Gainsight, Product Experience

What Can a Basset Hound Teach You About Your Users?

Meet Hank—a 6-year old basset hound who loves to play fetch, howl for no reason, and get all the belly scratches. Hank is also a treasure trove of understanding about... read more →
  • August 2, 2019
  • Word Able
  • No Comments
  • Best Practices, Product Experience

How We Use a Paywall to Increase Free Trial Conversions

So your free trial period is up… what happens next? Earlier this quarter we introduced the option to evaluate our Gainsight PX offering by starting a 15-day free trial. A... read more →
  • July 29, 2019
  • Travis Kaufman
  • No Comments
  • Best Practices, Gainsight on Gainsight, Product Experience

Stop Using the Wrong Product Metrics: Unlocking Business Value [Part 2]

This article is Part 2 in a two-part series that will help your product team find the right metrics to improve and demonstrate business impact. Read Part 1 (Stop Using... read more →
  • July 23, 2019
  • Clement Kao
  • No Comments
  • Best Practices, Product Experience

Measuring the Success of Your Product Initiatives With Gainsight PX

Chances are you’ve heard the saying, “‘Everyone wants change, just not for them.” If we’re being honest, we can all agree that the one constant in life is change—yet managing... read more →
  • July 19, 2019
  • Dan Ahrens
  • No Comments
  • Best Practices, Gainsight on Gainsight, Product Experience

How to Create Targeted In-App Messages with Gainsight PX

Companies are constantly releasing new products and features. But making end users aware of these new options is a big challenge for marketing, sales, and customer success teams. For those of... read more →
  • July 19, 2019
  • Word Able
  • No Comments
  • Best Practices, Gainsight on Gainsight, Product Experience

Stop Using the Wrong Product Metrics: Valuable Metrics Framework [Part 1]

This article is Part 1 in a two-part series that will help your product team find the right metrics to demonstrate and improve business impact. Check out Part Two here,... read more →
  • July 17, 2019
  • Clement Kao
  • No Comments
  • Best Practices, Product Experience

9 Advantages of Gainsight PX Over Amplitude

Product analytics is a necessary part of modern product management. But what’s the point of collecting data if you have no way to act on it and improve your KPIs?... read more →
  • June 20, 2019
  • Riana Upton
  • No Comments
  • Product Experience

Recent Posts

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  • Team Sport: Adobe’s Approach to In-Product Guides
  • Enabling Multi-Product Growth in Gainsight PX
  • Gainsight PX Goes Mobile

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