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          Unlock the power of the industry's #1 platform for net revenue retention.

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        • Customer 360 & HealthA holistic view of your customer relationships & health
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        • Gainsight Product Experience

          Drive adoption, retention, and value realization through your product.

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        • AnalyticsGather data-driven user insights
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          One central hub for all customer needs.

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        • Digital Customer SuccessScale effort and align teams using digital-led strategies.
        • HealthcareDeliver proactive, preventative care that enables you to retain and grow your customer base.
        • Start and Scale FastEssential features and onboarding to help you start and scale with Gainsight in as little as two weeks.
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          • Gainsight Essentials

            The Gainsight you know and love just got a whole lot easier. Start and scale with Gainsight - and go live in as little as two weeks! What are you waiting for?

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          • Pulse 2023

            Pulse 2023 is more than software’s biggest conference on durable growth. It’s a celebration of ten years of joy, and an invitation to ask what if about a future that’s yet to be written.

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            Create a single destination for your customers to connect, share best practices, provide feedback, and build a stronger relationship with your product.

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            Pulse 2023 is more than software’s biggest conference on durable growth. It’s a celebration of ten years of joy, and an invitation to ask what if about a future that’s yet to be written.

            Check it Out
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Gainsight Software
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Achieving Predictable Revenue in an Unpredictable World With Effective Product Experiences

By Tori Jeffcoat, Senior Product Marketing Manager, Gainsight.  Life used to be predictable.  Take TV, for example. For decades, popular shows like The Simpsons and Law & Order delivered a... read more →
  • January 30, 2023
  • Gainsight
  • No Comments
  • Product Experience, Product Experience and Adoption, Product-Led Growth, Push to Production

The Ultimate List of Product Experience Resources for 2023

As the business world prepares to weather this year's economic headwinds, savvy SaaS organizations are doing more than battening down the hatches. They're investing in product experience (PX) and product-led... read more →
  • January 6, 2023
  • Gainsight
  • No Comments
  • Digital Strategy, Scale, and Efficiency, Product Analytics, Product Experience, Product Experience and Adoption, Product-Led Growth, Push to Production

Harvard Business Review and Gainsight Report on the New Responsibilities for Product Leaders

During times of economic uncertainty, the secret to survival is to double down on your customers. That doesn’t mean just more time with Customer Success (CS) or building great products... read more →
  • December 14, 2022
  • Gainsight
  • No Comments
  • Digital Strategy, Scale, and Efficiency, Product Experience, Product Experience and Adoption, Push to Production

Are Product Managers Chief Executives of Their Product? It Depends

This article was originally published in CIO.  It’s said that every company is now, at least partly, a software company, which is undoubtedly changing the IT landscape. As a result,... read more →
  • December 2, 2022
  • Karl Rumelhart
  • No Comments
  • Executive Perspective, Product Experience and Adoption, Product-Led Growth, Push to Production

Three Business Efficiency Metrics Every Product Manager Must Know

This article was originally published in Fast Company. Interest rates are soaring. Currency pressure is mounting. A recession may be looming. These macroeconomic headwinds are hard enough to deal with... read more →
  • November 21, 2022
  • Karl Rumelhart
  • No Comments
  • Customer Retention and Expansion, Executive Perspective, Product Experience and Adoption, Product-Led Growth, Push to Production

The Connection Between Product Experience and Net Revenue Retention

Stay focused on your mission and realize durable growth with product analytics Multi-product companies have a lot going for them. They're dynamic organizations that increase their addressable market with every... read more →
  • October 18, 2022
  • Gainsight
  • No Comments
  • Product Analytics, Push to Production

Product Qualified Leads (PQLs): A use case in CS/Product collaboration

If you’ve ever watched the show Ted Lasso, you’ve noticed that it is in many ways a tale of two coaches: Ted Lasso and Coach Beard.  Ted is emotionally intelligent... read more →
  • October 7, 2022
  • Gainsight
  • No Comments
  • Product Analytics, Push to Production, User Feedback, User Journey

How product experience drives Net Revenue Retention

Three major impacts all companies should leverage. SaaS is a hefty $152 billion market, partly because tech stacks are growing. Companies use an average of 75 technologies to manage everything... read more →
  • September 29, 2022
  • Gainsight
  • No Comments
  • Product Experience, Product Experience and Adoption, Push to Production

To build a durable SaaS business, rethink your product roadmap

This was originally published in DevOps. During a tech downturn, with enterprises cutting their subscription software budgets and VC funding drying up, SaaS businesses are increasingly shifting their strategic focus... read more →
  • September 27, 2022
  • Mickey Alon
  • No Comments
  • Product Experience and Adoption, Product Roadmap, Push to Production

The importance of a data-driven product roadmap

Add built-in scheduling. Add widgets. Make the home screen customizable. Add more views. More analytics. Offline capabilities. Make it purple. Make it integrate with Zapier. Make it take screenshots, store... read more →
  • September 1, 2022
  • Gainsight
  • No Comments
  • Product Analytics, Product Experience and Adoption, Product Roadmap, Push to Production
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Recent Posts

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