TL; DR (Too Long; Didn’t Read): Gainsight acquired SaaS Community Software leader inSided! For the mundane version of this news, click here. And to see a video of Robin van... read more →
Customer success has taken the business world by storm, and not just in tech and SaaS. CSM is one of the fastest growing jobs worldwide across industries and geographies. Check... read more →
Mehta Recognized by The SaaS Report as #12 Out of the Top 50 SaaS CEOs of 2017 REDWOOD CITY, CA, August 10, 2017 -- Gainsight™, the Customer Success company, announced... read more →
As the new year gets underway, I am excited to introduce new capabilities that address the most central challenges in Customer Management. Federated Customer Management: You no longer have to... read more →
Actually, the title is a misnomer just to get your attention. We’re not really taking Customer Success to Europe, we’re following Customer Success to Europe. We don’t own the movement,... read more →
(The reports below are real but the data is blurred to protect the innocent…) If you haven’t heard yet, we recently raised $50 trillionbillionmillion in Series D funding led by... read more →
Series D Financing Round Led by Insight Venture Partners on News of Gainsight’s 3.5x YoY GrowthREDWOOD CITY, CA – November 12, 2015 – Gainsight™, the Customer Success company, announced today... read more →
I have to admit, I’ve had my fair share of career crushes throughout my professional life. When I dreamed of becoming an investment banker, Michael Lewis was a major influence.... read more →
Salesforce just announced that they have passed 3 million app installs from the AppExchange, the world's largest marketplace of business applications. Congratulations - an impressive milestone! No other company in... read more →
Last Thursday was the first (of many, I hope) SaaStr Annual conference in San Francisco and it was awesome! From the venue, to the "between two ferns" interview setup, to... read more →
