Creating products takes a lot of time. Make sure your efforts don't go to waste by following these six onboarding tactics. If you’re in product management—or are involved with product... read more →
It’s crystal clear that your partner channel is an asset to your company’s overall business revenue number. What's murkier is the operational process to actually put those dollars in your... read more →
We're starting to see more and more often Customer Success teams serving as the intersection between all kinds of departments Marketing, Product, Sales, and Support. What's the one thing these... read more →
This may seem like a really odd question on the surface. But, if you’re working at a software company today, or ever have, you know it’s really not that strange... read more →
Guess what? You can talk to your users in-product without sacrificing the customer experience. Like a broken record, you’ve probably heard over and over that the business world is changing.... read more →
When it rains, it pours—products and features, that is! In addition to the exciting announcement of the Gainsight Customer Cloud at Pulse 2019 and new offerings that include Gainsight CDP, CX and RO,... read more →
As a COO, I’m always trying to figure out get a ton of things done in a short amount of time. I’m constantly thinking about how to do more with... read more →
A product roadmap is a high-level, visual representation of the direction your product offering will take over time. A good product roadmap will provide your colleagues and stakeholders with the “why”... read more →
As a product manager, metrics affect every move you make. You need to know the right ones to get the job done—and to prove you did it right. Today's Product... read more →
We sat down with Melissa Perri, author of “Escaping the Build Trap: How Effective Product Management Creates Real Value,” to learn how we can be more mindful of the product... read more →