Customer Success and Product Experience Software | Gainsight
  • Products
  • Pricing
  • Solutions
  • Customers
  • Resources
  • Company
  • Login
  • Schedule a Demo
Login
  • Login to Gainsight CS

    Customer Success Software

  • Login to Gainsight PX

    Product Experience Software

Customer Success and Product Experience Software | Gainsight
  • Products
    • Customer Success
    • Product Experience
    • Customer Experience
    • Revenue Optimization
    • Gainsight Platform
  • Pricing
  • Solutions
  • Customers
  • Resources
  • Partners
  • Company
Products
  • Customer Success Deliver the outcomes your customers desire.

    Customer Success Logo
  • Product Experience Build products your customers love.

    Product Experience Logo
  • Customer Experience Drive superior customer experiences.

    Customer Experience Logo
  • Revenue Optimization Grow by expanding happy, successful customers.

    Revenue Optimization Logo

Gainsight Customer Cloud Drive retention and growth with Gainsight's Customer Cloud.

Gainsight Customer Cloud Logo
 
Platform
  • Gainsight Platform Connect and centralize your customer data.

  • Integrations Native integrations and pre-built connectors to further empower your Customer Success goals.

By Business Challenge
  • Scale and Efficiency

    Deliver outcomes without adding headcount.

  • Retention

    Predict churn and address risk.

  • Expansion

    Identify and align on expansion opportunities.

  • Visibility

    Get a complete picture of customer health.

  • Customer Experience

    Align and improve CX at scale.

  • Product Adoption

    Proactively guide users to value.

By Industry
  • Healthcare

    Deliver proactive, preventative care that enables you to retain and grow your customer base.

  • Education

    Manage learner's experience, and deliver educational outcomes.

  • Security

    Demonstrate value, manage your customers' experience, and deliver on your SLA commitments.

By Team
  • Customer Success Empower and enable your CSMs.

  • Product Create elegant product experiences.

  • Customer Experience Identify trends across the customer journey.

  • Revenue and Sales Drive a high performing renewals process.

  • IT and Analytics Consolidate your Customer Data.

  • Executives Align on customer heath and opportunities.

Learn
  • Resources Library

    Lorem ipsum dolor sit amet consectetur dolor sit .

  • Gainsight Blog

    Lorem ipsum dolor sit amet consectetur dolor sit .

  • Events and Webinars

    Lorem ipsum dolor sit amet consectetur dolor sit .

  • Game Changer VIPs

    Lorem ipsum dolor sit amet consectetur dolor sit .

Operate
  • Customer Community

    Lorem ipsum dolor sit amet consectetur dolor sit .

  • Gainsight University

    Lorem ipsum dolor sit amet consectetur dolor sit .

  • Documentation

    Lorem ipsum dolor sit amet consectetur dolor sit .

  • Developers

    Lorem ipsum dolor sit amet consectetur dolor sit .

About Gainsight
  • Who We Are

    Lorem ipsum dolor sit amet consectetur dolor sit .

  • Leadership

    Lorem ipsum dolor sit amet consectetur dolor sit .

  • Philanthropy

    Lorem ipsum dolor sit amet consectetur dolor sit .

  • Press Releases

    Lorem ipsum dolor sit amet consectetur dolor sit .

  • Partners

    Lorem ipsum dolor sit amet consectetur dolor sit .

  • Careers

    Lorem ipsum dolor sit amet consectetur dolor sit .

Diversity & Inclusion Mission Statement

Gainsight’s Diversity & Inclusion Mission Statement

Our purpose: “To be living proof that you can win in business while being human first.” Mission and vision statement: Gainsight's Diversity & Inclusion mission is to live up to our company’s... read more →
  • May 1, 2019
  • Gainsight Team
  • No Comments
  • Other
All Your Aptrinsic Questions Answered

All Your Aptrinsic Questions Answered

We know you have questions about Gainsight's acquisition of Aptrinsic. We tried to answer all the questions we anticipate will be common, but we'd love to field any specific inquiries... read more →
  • October 22, 2018
  • Gainsight Team
  • No Comments
  • Other, Product Experience, _Customer Success

Why I Love Working at Gainsight

Everyone wants to love their job. No one grows up dreaming of a job that makes them miserable. The catch is that there is no clear recipe to a work... read more →
  • July 25, 2018
  • Blake Wood
  • No Comments
  • Other

Your Customer Success Summer Reading List

Just because summer break is a thing of the past doesn't mean summer reading has to be! Summer is upon us in the States and this Customer Success Summer Reading... read more →
  • June 20, 2018
  • Riana Upton
  • No Comments
  • Other, _Customer Success
What I Learned from CCO Summit Europe

What I Learned from CCO Summit Europe

We’ve done the Chief Customer Officer Summit, which we affectionately refer to as “CCO” four times in the US. It has been phenomenally successful, with our NPS ranging from 85... read more →
  • June 13, 2018
  • Dan Steinman
  • 1 Comment
  • Other
Why I’m Buying Copies of Tien Tzuo’s New Book for All Our Employees

Why I’m Buying Copies of Tien Tzuo’s New Book for All Our Employees

I am fortunate to have known Tien Tzuo, CEO of Zuora, for more than ten years. We first met when we were both members of a "breakfast club" of SaaS... read more →
  • June 4, 2018
  • Nick Mehta
  • No Comments
  • Best Practices, Other
Value of Pulse header

The Value of Pulse [Infographic]

  • January 12, 2018
  • Riana Upton
  • No Comments
  • Other, Pulse

Recent Posts

  • 5 Things I Learned from 200+ CS Career Coaching Conversations In 2020
  • Change the Game in 5 Minutes: How Jamf Scaled to 20M users in 2020 While Maintaining Retention and Health Scores!
  • How Gainsight Uses An Outcomes Based Framework to Drive NDR
  • Preserving Revenue with PX: How Measuring NDR is Easier With Retention Focus
  • When a “Green” Customer Churns: Learnings from Data and Churn Interviews

Categories

  • Adoption & Onboarding
  • Advocacy & Cross-sell/Upsell
  • Best Practices
  • Churn & Renewal Management
  • COVID-19 Resources
  • Cross-Functional Alignment
  • CS Industry Trends & Analysts
  • Customer Segmentation
  • Customer Success 101
  • Customer Success at Scale
  • Customer Success Operations
  • CX Center
  • Education
  • Evaluating CS Technology
  • Executive Perspective
  • Gainsight Innovation Showcase
  • Gainsight on Gainsight
  • Gainster
  • GameChanger VIP
  • GameChangers
  • Guest Article
  • Health Scoring
  • Healthcare
  • Integration
  • Keynote Sessions
  • Keynote Sessions
  • Level Up Your Customer Experience
  • Level Up Your Product Stack
  • Level Up Your Product Strategy
  • Level Up Your Team & Career
  • NPS & Customer Satisfaction
  • Other
  • Partner Innovation Theater
  • Partners
  • Product Experience
  • Product-led Growth
  • Pulse
  • Pulse Everywhere 2020
  • Pulse for Product
  • Pulse Product 2020
  • Revenue Optimization
  • Security
  • The CS Operations Summit
  • The Data-Driven Product Leader
  • The Next Level CS Team
  • The Transformational CS Leader
  • Uncategorized
  • _Case Study
  • _Customer Cloud
  • _Customer Experience
  • _Customer Success
  • _Ebook
  • _Enablement Engine
  • _Essential Guide
  • _Glossary
  • _News and Press
  • _Partner Post
  • _Podcasts
  • _Product
  • _Product Release
  • _Revenue Optimization
  • _Top Posts
  • _Webinar

Subscribe to Customer Success Best Practices in Your Inbox

Thank you for subscribing to exclusive content from Gainsight!

Win in business while being human-first.

Schedule a Demo
  • Products
    • Customer Success
    • Product Experience
    • Revenue Optimization
    • Customer Experience
    • Gainsight Customer Cloud
    Platform
    • Gainsight Platform
    • Integrations
    • Sightline
  • Solutions
    • Healthcare
    • Education
    • Security
    • Customer Success Teams
    • Product Experience Teams
    • Product Adoption
    Industries and Teams
    • Scale and Efficiency
    • Retention
    • Expansion
    • Customer Success Teams
    • Product Teams
    • Customer Experience Teams
    • Revenue and Sales Teams
    • IT and Analytics Teams
    • Executives
  • Resources
    • Resource Library
    • Gainsight Blog
    • Events & Webinars
    • 2-Minute Demo Center
    • Valuation Calculator
    • Gainsight Community
    • GameChanger VIPs
    • Gainsight University
    • Documentation
    • For Developers
    • Horizon Experience
  • Gainsight
    • Who We Are
    • Leadership
    • Customers
    • Pricing
    • Partners
    • Philantrophy
    • Press Releases
    • Careers

© 2021 Gainsight, The Customer Success Company. All rights reserved.  //   655 Montgomery St, 7th Floor, San Francisco, CA 94111  //  +1 (888) 623-8562

Terms and Privacy  //  Do not sell my personal information  //  Security