I can pretty vividly remember the first Pulse conference I attended back in 2013. Back then, I was still six months away from launching my own SaaS company, but I... read more →
Partnerships with SV Academy, Insight Partners, Hire Heroes, and Mentorloop Significantly Expands Program Access [San Francisco, CA – June 9, 2021] – Gainsight, the Customer Success company, kicked off it's... read more →
Today's SaaS leaders have begun to increasingly recognize the importance of a new metric unique to the SaaS world - Net Dollar Retention (NDR). Given the enthusiasm around NDR, quite... read more →
As spring approaches, anticipation builds for a special event—March Madness! The time of year where brackets are drawn, team placement or seeds picked, and 68 Division I basketball teams fight... read more →
On February 4, 2021, my team reminded me of my 8th anniversary at Gainsight (Gainaversary!) Contrary to what some people might think, I was not an original Gainsight founder. I... read more →
When public market investors aren’t busy going long or short on GameStop, they are bidding up cloud stocks to all-time highs. There has never been a better time to... read more →
Janet Jackson once asked, "What have you done for me lately?" Well, from Gainsight's customer-centric perspective—a lot! We all know how essential it has become to protect and expand your... read more →
To say 2020 has been a year of firsts would an understatement. But along with the challenges we’ve all faced has come the accompanying opportunities to experiment, try new things,... read more →
Visual Executive Summary from Pulse CxO Summit 2020 The ocean breeze. Whale watching. A morning walk to the lighthouse. I consider myself lucky to be part of a thriving Silicon... read more →
Match the emoji clues with the right Pulse 2019 Track! If you can answer #5, you're an emoji MASTER. Want to learn more about Pulse 2019 tracks, sessions, and speakers?... read more →
