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PLATFORM OVERVIEW
  • Gainsight Platform

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  • See Value from Gainsight Faster

By Business Challenge
  • Scale and Efficiency

    Deliver outcomes without adding headcount.

  • Retention

    Predict churn and address risk.

  • Expansion

    Identify and align on expansion opportunities.

  • Visibility

    Get a complete picture of customer health.

  • Product Adoption

    Proactively guide users to value.

By Industry
  • Healthcare

    Deliver proactive, preventative care that enables you to retain and grow your customer base.

  • Education

    Manage learner's experience, and deliver educational outcomes.

  • Security

    Demonstrate value, manage your customers' experience, and deliver on your SLA commitments.

  •  
  • Gainsight Essentials

    Essential features and onboarding to help you start and scale with Gainsight in as little as two weeks.

By Team
  • Customer Success Empower and enable your CSMs.

  • Product Create elegant product experiences.

  • Customer Experience Identify trends across the customer journey.

  • Revenue and Sales Drive a high performing renewals process.

  • IT and Analytics Consolidate your Customer Data.

  • Executives Align on customer heath and opportunities.

  • Community Teams Build a modern customer community. New

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Hit the Ground Running With Gainsight Marketplace

There’s an old adage that says “you have to walk before you can run.” And while every journey is different, it’s always nice to have a helping hand as you... read more →
  • January 19, 2023
  • rbalke
  • No Comments
  • Gainsight on Gainsight, Product Updates

Five Ways to Evolve With Gainsight in 2023

At Gainsight, we’re FIRED UP to kick off 2023 with our quarterly product launch event, Evolve.  At our last Evolve event, we discussed how to leverage digital customer success strategies... read more →
  • January 18, 2023
  • Gainsight Team
  • No Comments
  • Gainsight on Gainsight, _Product Release

Gainsight Earns Top Spot on Glassdoor’s Best Place to Work List for 2023

At Gainsight, it’s our mission to be living proof that you can win at business while being Human-First. And we have some exciting news.  Gainsight is the winner of the... read more →
  • January 11, 2023
  • Gainsight Team
  • No Comments
  • Gainsight on Gainsight

Gainsight Achieves ISO 27001 Certification

Big announcement! An excellent way to begin the new year, we're ecstatic to announce that Gainsight has received its ISO 27001:2013 certificate. This significant accomplishment marks yet another pivotal turning... read more →
  • January 9, 2023
  • Gainsight Team
  • No Comments
  • Gainsight on Gainsight

More CFOs Are Ditching Back-to-Back Video Meetings to Curb Employee Burnout

This article was authored by Sheryl Estrada, Senior Reporter at Fortune, and originally published in CFO Daily.  Employee burnout is real and can be heightened by inefficient work processes. And since hiring and... read more →
  • December 7, 2022
  • Gainsight Team
  • No Comments
  • Best Practices, Executive Perspective, Gainsight on Gainsight

Two ways to take your Customer Success Management game to the next level

According to Gainsight research, companies continue to invest in customer success (CS), and it’s obvious why: CS is an efficient growth engine for the business.  Through renewals and expansion, CS... read more →
  • October 7, 2022
  • Gainsight Team
  • No Comments
  • Customer Success, Customer Success Operations, Gainsight on Gainsight

Bridging the Gap Between Customer Expectations and Customer Experience

For three weeks each summer dozens of elite cyclists team up to ride long distances through hot temperatures and high altitudes. The grueling 21 stages of the Tour de France... read more →
  • August 2, 2022
  • Andrew McWeeney
  • No Comments
  • CS Durable Growth, Gainsight on Gainsight

The Power of Visibility

This blog is part of Gainsight’s celebration of Pride month and all the LGBT+ members of our community. Growing up in a small town about 30 miles West of Chicago,... read more →
  • June 30, 2022
  • Shannon Sawyer
  • No Comments
  • Gainsight on Gainsight

Queer Community Takes Many Forms

This blog is part of Gainsight’s celebration of Pride month and all the LGBT+ members of our community. While working at Disney World, I found community with other queer 18–23-year... read more →
  • June 24, 2022
  • Jake Townsend
  • No Comments
  • Gainsight on Gainsight

Why I Keep Coming Out at Work

This blog is part of Gainsight's celebration of Pride month and all the LGBT+ members of our community. I came out to my fraternity simply by showing up to our... read more →
  • June 10, 2022
  • Seth Wylie
  • No Comments
  • Gainsight on Gainsight
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Recent Posts

  • Achieving Predictable Revenue in an Unpredictable World With Effective Product Experiences
  • The Product Adoption Data That Customer Success Needs
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