AI in Action: The Best of Human-First AI in CS

Human-First AI is transforming how we work – from real-time analysis of millions of customer conversations (as they happen), to constant Copilot’s that answer our customer questions and needs (even before we know we need them). But how does data become action? How do we take AI-driven sentiment and make it meaningful to our customers, our unique business needs, and their experience?

This series will showcase real-world examples (and the data, outcomes and ROI to support them) of how CS can connect the dots between AI-driven insights and CS automation at scale. Join Gainsight to talk tactics, data and resources – and cut through the AI jargon and fluff.