Elyce Ladany, Senior Manager, Digital Education at Auditboard, shares how the strongest customer education programs go beyond “training” and create the kind of learning experiences that drive real product adoption. Hear practical ways to deliver education at the right moment, scale your strategy, and empower users to succeed earlier in their journey.
Customer Education that Drives Retention ft. Elyce Ladany (Auditboard)
Featuring
Taylor Johnston, Host
Sr Director, Advisory Services, Gainsight
Courtney Hauser, Host
VP, GTM Transformation, Gainsight
Elyce Ladany, Guest
Senior Manager, Digital Education at Auditboard
Retention Rethink is a four-episode podcast mini-series from Customer Success Collective and Gainsight. Our hosts, Courtney and Taylor, sit down with four customer leaders who’ve been deep in this craft and bring real, lived experience to the table. Explore how Gainsight's Customer Platform helps teams…
