Atlas AI Agents

The first AI-native renewal services for customer retention

Our agents do the work. Our people own the outcome. You get the GRR improvement, without adding headcount or managing the system yourself.


Stop managing the long tail. Let Atlas deliver it.

You have thousands of accounts your team will never get to. Traditional software isn't enough. There's not enough headcount and not enough hours to cover the long tail consistently. Agents create a path to reach every account, at scale, backed by a team of Gainsight CS experts.

Our Agents

Autonomous agents handle outreach, personalization, follow-up, and renewal motions across your entire long-tail book.

Our People

Every engagement is backed by a dedicated team of Gainsight renewal specialists who monitor the system, handle escalations, and keep the motion on track. You get outcomes, not shelfware.

Our Platform

Fifteen years of retention knowledge (every churn pattern, every playbook, every renewal motion) embedded into the system running on your behalf. This isn’t a feature you configure. It’s expertise we’ve already built.

Agents that understand CS

Fifteen years of institutional knowledge across every vertical, every company size, every economic cycle has come together to build autonomous agents with the right guardrails, security and combination of probabilistic and deterministic actions.

A Gainsight dashboard for a Renewal Agent shows 12 active playbooks, 20k executions in progress, and an 86% autonomy rate. Below are details for "Auto Renewal > Abbett," with Initial Outreach and Escalation powered by Atlas AI Agents.

AI Native Services

Atlas AI Native Services is a new path for companies that want Gainsight to own the retention outcome completely. The platform that makes this possible is the same one you already trust. Now we're offering to run it for you.

Flowchart showing "Our Agents" and "Our People" connecting to "Atlas AI Agents" in the center, with "Delivering Renewals" underneath, highlighting a process or system for insurance renewals powered by Gainsight.

Discover what's possible when your vendor owns the outcome.