How to Actually Get a Community Migration Right
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Most community migrations end up in the same place: a slightly nicer-looking version of what you had before, on different software, with the same problems. Not because the platform was wrong…but because the decisions that actually move the outcome were never made.
Richard Millington has spent fifteen years helping community teams at organizations like Apple, Google, SAP, and the World Bank navigate migrations and rebuilds. In this session, he brings that expertise into a direct, practical framework – one that applies whether you’re mid-migration, considering one, or simply overdue for an honest look at what you’ve built.
Consider this your guide to plan for the migration tax before your members feel it.
You’ll walk away with:
- A framework for identifying what your community actually needs to do and which platform features follow from that, not the other way around
- A clear picture of what to subtract: which content, which members, which categories earn the trip
- A way to think about the first 90 days that most project plans never include
- And…the three strategic questions to answer before any vendor walks in the room (no sales pitch included, we promise)
If you’re migrating: this is the playbook. If you’re not: it’s the audit you probably need anyway.